Caitlyn Holland
Fayetteville
Summary
Customer-focused Communication Studies student with experience in high-volume service roles, conflict resolution, and team-based operations. Recognized for calm decision-making, clear communication, and delivering consistent, safety-minded customer experiences.
Overview
2
2
years of professional experience
Work History
Intern
Congressional Office of Brian Jack
Newnan
05.2026 - 07.2026
- Managed and responded to constituent communications, documenting voter concerns and helping draft professional responses that supported the office’s engagement with the district
- Researched legislative and policy issues and prepared briefing notes that assisted staff in meetings, events, and discussions
- Coordinated front office operations, welcoming constituents and organizing schedules and materials to ensure smooth daily workflow in a fast-paced congressional office
Social Media Manager
Editorial Interchange
Remote
05.2025 - 08.2025
- Managed and scheduled content across social platforms
- Communicated professionally with online audiences
- Conducted interviews and collaborated with team members
Server
Pauley’s Crepe Bar
Athens
04.2024 - 01.2025
- Delivered efficient, high-quality service in a fast-paced environment
- Managed multiple guest needs while maintaining professionalism
- Resolved concerns to ensure guest satisfaction
- Processed cash and electronic payments accurately
Education
B.A - Communication Studies
University of Georgia
Athens, GASkills
- Customer Service
- Conflict Resolution
- Clear Communication
- Team Collaboration
- Multitasking
- Organization
- Public Engagement
- Professionalism
Timeline
Intern
Congressional Office of Brian Jack
05.2026 - 07.2026
Social Media Manager
Editorial Interchange
05.2025 - 08.2025
Server
Pauley’s Crepe Bar
04.2024 - 01.2025
B.A - Communication Studies
University of Georgia