Caleb Collier
Macon
Summary
Dynamic Field Service Technician with extensive experience at Dish Network Corp, excelling in network troubleshooting and customer training. Proven track record in sales and technical support, consistently enhancing customer satisfaction. Adept at system installation and inventory management, ensuring efficient operations while maintaining safety standards. Valid driver's license and strong communication skills complement my technical expertise.
Overview
6
6
years of professional experience
Work History
Field Service Technician
Dish Network Corp
Macon
01.2024 - Current
- Underwent thorough training in satellite dish installation and repair methods. Addressed repair calls, ensuring swift troubleshooting and resolution of equipment failures.
Instructed customers on the operation and maintenance of their satellite systems. - I operate a company vehicle all over Georgia while maintaining safety guidelines, following the rules of the road, and adhering to speed limits.
- Part of my duties as a field service technician was also pushing sales. I sold upgraded customers' dish equipment, sold and installed sound systems, TV mounts, Wi-Fi routers, and Google doorbell cams.
Forklift Operator
Academy Sports & Outdoors Distribution Center
Macon
08.2023 - 01.2024
- Unloaded delivery trucks with product by hand or utilizing lift-gate truck when needed.
- Verified accuracy of incoming orders against packing slips before loading onto truck and trailer for shipment.
- Assisted in the loading and unloading of goods from trucks, containers and railcars using forklift.
- Received incoming shipments; verifying quantity, condition, labeling accuracy and conformance to purchase order specifications.
Forklift Operator
Bass Pro Shops
Macon
08.2021 - 08.2023
- I was trained to operate a forklift, cherry picker, and electric pallet jack.
- I work in the shipping and receiving department as a loading associate and assisted in loading and unloading trailer shipments.
- Maintained perfect attendance, as well as meeting production standards.
Assistant Manager
Five Guys
Macon
02.2019 - 08.2021
- Collaborated with management on developing strategic plans for achieving business goals.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Communicated regularly with customers to gain insights into their needs.
Education
Associate of Science - Information Technology
Central Georgia Technical College
Macon, GA05-2026
High School Diploma -
Westside Highschool
Macon, GA05-2019
Skills
- Network troubleshooting
- System installation
- Technical support
- Customer service
- Inventory management
- Sales techniques
- Customer training
- Valid Driver's license
Timeline
Field Service Technician
Dish Network Corp
01.2024 - Current
Forklift Operator
Academy Sports & Outdoors Distribution Center
08.2023 - 01.2024
Forklift Operator
Bass Pro Shops
08.2021 - 08.2023
Assistant Manager
Five Guys
02.2019 - 08.2021
Associate of Science - Information Technology
Central Georgia Technical College
High School Diploma -
Westside Highschool
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