Motivated student working toward Master in Kinesiology . Possess experience in Hospitality and customer services. Proven success working within fast-paced, collaborative settings.
Overview
4
4
years of professional experience
Work History
Trainer for the Columbus Marriott
Columbus Marriott
01.2023 - Current
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Resolved customer issues quickly to close deals and boost client satisfaction.
Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
Started as " Front Desk Agent" in January 2023; Promoted in June 2023
Teaches class once a month that all departments: point of class is to help my co-worker understand the system and policies.
Food Runner
Starts And Strikes
04.2019 - 07.2020
Maintained speed of service for food orders while minimizing errors and complaints.
Delivered correct food items to tables according to order documentation.
Collaborated well with other food runners to deliver orders accurately.
Cleaned and sanitized food preparation and serving areas.
Trained and mentored newly hired employees to explain process flow and safety procedures.
Education
Bachelor of Science - Kinesiology
Columbus State University
Columbus, GA
05.2025
High School Diploma -
Central High School
Phenix City, AL
05.2021
Skills
Able to navigate though any Microsoft software
Able to navigate through any Google software
Hospitality Skill
Multitasking Abilities
Problem-Solving
Training and Development
MS Office
Timeline
Trainer for the Columbus Marriott
Columbus Marriott
01.2023 - Current
Food Runner
Starts And Strikes
04.2019 - 07.2020
Bachelor of Science - Kinesiology
Columbus State University
High School Diploma -
Central High School
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