Caleb Strickland
Atlanta
Summary
I am an upbeat and positive service professional with 10+ years in the restaurant industry. It is my mission to provide impeccable hospitality and ensure satisfaction to a wide variety of guests and clientele. It brings me the most joy to know that I have made someone’s day just a little bit better by sharing my skills, knowledge, and infectious energy, in order to earn their loyalty and trust in any brand I work for. I strive to make certain that every guest need is not only met, but exceeded, and I am not fulfilled until I have tried my very best to accomplish that goal.
Overview
11
11
years of professional experience
Work History
Server/Bartender
Cheesecake Factory Lenox
Atlanta
09.2024 - Current
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Checked food before serving it to customers.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Greeted guests and provided menus.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Stayed informed about daily specials, new menu items, promotions.
- Trained new employees to perform duties.
Server/Bartender
Cheesecake Factory Cumberland
Atlanta
12.2019 - 09.2024
- Greeted customers, answered questions and recommended specials to increase profits.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Took orders from customers accurately and in a timely manner.
Server/Headwait
Pappadeaux Seafood Kitchen
Marietta
05.2018 - 10.2019
- Served food and beverages to patrons and immediately remedied issues with orders.
- Garnished dishes and beverages to serve visually appealing menu items.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Explained menu items, describing ingredients and cooking methods upon request.
- Operated POS terminals to input orders, split bills and calculate totals.
Server/Bartender
Applebee's Neighborhood Grill & Bar
Kennesaw
01.2014 - 05.2017
- Checked food before serving it to customers.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Greeted guests and provided menus.
- Delivered food orders promptly and courteously.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Stayed informed about daily specials, new menu items, promotions.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Education
High School Diploma -
Chapel Hill High School
Douglasville, GA05-2012
Skills
- Menu presentation
- Food running
- Server training
- Menu item recommendation
- Multitasking and organization
- Upselling techniques
- Positive and professional
- Hospitality service expertise
- Responsible beverage service
- Customer service
- Bar restocking
- Beverage preparation
- Wine and liquor expertise
Timeline
Server/Bartender
Cheesecake Factory Lenox
09.2024 - Current
Server/Bartender
Cheesecake Factory Cumberland
12.2019 - 09.2024
Server/Headwait
Pappadeaux Seafood Kitchen
05.2018 - 10.2019
Server/Bartender
Applebee's Neighborhood Grill & Bar
01.2014 - 05.2017
High School Diploma -
Chapel Hill High School