Caleida Neloms
Tifton
Summary
Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Overview
10
10
years of professional experience
Work History
Member Service Reprenstative
Southeastern Credit Union
06.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Financial Services Representative
Georgia's Own Credit Union
03.2020 - 04.2025
- Provided exceptional customer service, guiding members in financial product selection and account management.
- Resolved member inquiries efficiently, enhancing satisfaction and loyalty through effective communication.
- Conducted thorough financial assessments to recommend suitable credit union services to members.
- Trained new staff on operational procedures and customer engagement strategies, fostering team development.
- Collaborated with management to develop targeted marketing strategies for member outreach and retention initiatives.
Teller
Regions Bank
06.2016 - 03.2020
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with account inquiries and resolved issues promptly.
- Promoted banking products and services to enhance customer engagement.
- Maintained cash drawer integrity through regular audits and reconciliations.
Education
Business Administration
Moultrie Technical College
Tifton, GA05-2003
High School Diploma -
Tift County High School`
Tifton, GA05-2000
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Data entry
- Office administration
- Administrative support
- Microsoft Word
- Computer skills
Timeline
Member Service Reprenstative
Southeastern Credit Union
06.2025 - Current
Financial Services Representative
Georgia's Own Credit Union
03.2020 - 04.2025
Teller
Regions Bank
06.2016 - 03.2020
Business Administration
Moultrie Technical College
High School Diploma -
Tift County High School`