CALLIE JACKSON
Atlanta
Summary
Results-driven Project and Operations Leader with over 10 years of experience managing multi-site initiatives and construction projects in retail and real estate. Led 15 large-scale projects with multimillion-dollar budgets, fostering collaboration among cross-functional teams and vendors. Skilled in schedule management, cost control, compliance oversight, and process optimization, consistently delivering projects on time and within budget.
Overview
11
11
years of professional experience
Work History
Operations Manager
Walmart
Atlanta
10.2024 - Current
- Lead daily operations for a high-volume retail location generating multimillion-dollar annual revenue.
- Managed labor budgets exceeding seven figures annually to optimize workforce planning and enhance productivity.
- Analyzed operational KPIs including labor %, shrink, and inventory turns to identify and implement performance improvements.
- Oversaw inventory control systems across multiple departments, reducing shrink and improving accuracy.
- Develop and coach salaried and hourly leaders through structured performance management and succession planning.
- Partner with facilities teams and external vendors to execute capital improvement and store enhancement initiatives.
Director of Operations
Compass Real Estate
11.2021 - 04.2025
- Directed transaction coordination and compliance for $200M+ in closed real estate volume across 100+ annual transactions.
- Achieved 98% on-time project completion while maintaining strict cost control standards.
- Managed 15 remodel and construction projects, ensuring adherence to budgets, vendor contracts, and project timelines.
- Oversaw contractor selection, conducted bid comparisons, reviewed scopes, and negotiated vendor contracts to maintain quality and control costs.
- Implemented project tracking systems that improved milestone visibility and reduced turnaround time by 30%.
- Provided executive-level reporting including risk assessments, financial summaries, and progress updates.
- Developed vendor performance scorecards to increase accountability and minimize rework incidents.
Operations Manager
Michaels Arts & Crafts
06.2015 - 10.2021
- Managed capital improvement and store remodel initiatives, coordinating with third-party vendors to ensure timely project completion and adherence to design standards.
- Directed daily business operations, overseeing facilities, executing merchandising resets, and reconfiguring layouts to enhance customer experience.
- Improved operational efficiency through workflow redesign and inventory optimization initiatives.
- Led staffing and scheduling for large teams, optimizing labor allocation to align with budget targets.
Education
BBA - International Business
Valdosta State University
Valdosta, GA05-2018
Skills
- Project Lifecycle Management
- Construction & Remodel Oversight
- Budget control
- Vendor management
- Schedule Development
- Risk Mitigation
- Compliance
- Performance tracking
- Data analysis
- Cross-Functional Leadership
- Stakeholder Communication
- Inventory control
Websites
Languages
Spanish
Limited
German
Limited
Timeline
Operations Manager
Walmart
10.2024 - Current
Director of Operations
Compass Real Estate
11.2021 - 04.2025
Operations Manager
Michaels Arts & Crafts
06.2015 - 10.2021
BBA - International Business
Valdosta State University