Camden Taylor
Jonesboro
Summary
Experienced in front desk operations and guest services, demonstrating proficiency in managing direct billing and utilizing hospitality software such as On Q and Fosse. Successfully handled cash transactions and maintained high standards of customer service, contributing to a positive guest experience. Background includes hotel operations and restaurant management, with skills in team leadership and organizational efficiency. Proficient in Microsoft Office Suite and Adobe Photoshop, enhancing operational workflows and visual communications.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Guest Services Representative
Fairfield Inn & Suites
Stockbridge
04.2024 - Current
- Enhanced operational efficiency by navigating space to fulfill various tasks.
Responded to guest requests efficiently, ensuring a memorable stay.
Compiled reports meticulously, supporting organizational goals.
Delivered exceptional meals consistently, maintaining high standards of service.
Highlighted local attractions frequently, enriching the overall guest experience.
Shift Leader
Zaxby's
Ellenwood
11.2023 - 02.2024
- The crew leader is responsible for managing the operation of a Zaxby's restaurant. Crew leaders are responsible for ensuring that the restaurant is meeting all operational goals and that the restaurant has an excellent reputation.
- Develop and execute a business plan for the store
- Manage staff, including hiring, training, scheduling, and performance reviews
- Manage safety and security at all times in compliance with company standards
- Ensure that store has all necessary equipment in good working order
- Develop and maintain relationships with suppliers and vendors
- Train new crew members as needed
- Maintain accurate financial records
- Maintain a clean, safe, and orderly work environment
Front Desk Agent/Night Auditor
Fairfield Inn & Suites
Gastonia
03.2022 - 08.2023
- Welcomed customers and guests with warmth and friendliness.
- Determined purchasing needs through active engagement.
- Assisted customers in a proactive and efficient manner, ensuring appropriate follow-up.
Server/Hostess/Line Cook
The Smoke Pit
Gastonia
02.2023 - 07.2023
- Coordinated table service and payment collection, maintaining high standards of customer satisfaction
Kids Club Associate/ Front desk associate/ Sales associate
LA Fitness
08.2022 - 01.2023
Mail Sorter
Post Office USPS
Fairburn
11.2022 - 12.2022
Team Leader
Chick-fil-A
Gastonia
08.2020 - 12.2022
- Perform guest service and food preparation duties. Guest service job duties include greeting customers, taking customer orders, and completing transactions on the cash register. Food preparation duties consist of cooking food and assembling sandwiches.
- Leadership training, organizing staff positions, giving staff tasks for the store to run smoothly. Overseeing staff operations
Chick-Fil-A Team Member
Chick-fil-A
Gastonia
08.2019 - 07.2022
Catering Staff Shift Supervisor
Exquisite Delites Catering
01.2019 - 01.2022
- Supplies, conveys, and sets up food for clients, emphasizing special events like conferences, weddings, celebrations, or large gatherings.
Photographer
DOTS & WIGGLES PET APPAREL
09.2013 - 06.2014
- For a pet clothing company, taking pictures of dog models in newly designed apparel.
Library Volunteer
Henry County Library
Henry County
02.2014 - 04.2014
- I worked alongside senior Librarians, assisting in stocking shelves as a volunteer. Using my skills as an artist, I also created information board, detailing upcoming events.
Education
Certificate - Contact Tracing
Johns Hopkins University
Bloomsburg, PA07.2020
HIGH SCHOOL DIPLOMA -
PENN FOSTER HIGH SCHOOL
Scranton, PASkills
- Microsoft Office Suite
- Fosse
- Direct bill management
- On Q
- Front desk operations
- Video production and editing
- Lawn care management
- Hospitality services
- Organizational skills
- Culinary skills
- Restaurant management
- Team leadership
- Filming and photography
- Hotel operations experience
- Social media management
- Guest services excellence
- Kitchen operations experience
- Adobe Photoshop proficiency
- Cash handling expertise
- Customer service excellence
- Graphic design skills
- Culinary arts experience
- Video editing proficiency
- Leadership capabilities
- Web design skills
- Knife skills proficiency
- Bartending expertise
- Phone etiquette mastery
Certification
Driver's License
References
References available upon request.
Timeline
Guest Services Representative
Fairfield Inn & Suites
04.2024 - Current
Shift Leader
Zaxby's
11.2023 - 02.2024
Server/Hostess/Line Cook
The Smoke Pit
02.2023 - 07.2023
Mail Sorter
Post Office USPS
11.2022 - 12.2022
Kids Club Associate/ Front desk associate/ Sales associate
LA Fitness
08.2022 - 01.2023
Front Desk Agent/Night Auditor
Fairfield Inn & Suites
03.2022 - 08.2023
Team Leader
Chick-fil-A
08.2020 - 12.2022
Chick-Fil-A Team Member
Chick-fil-A
08.2019 - 07.2022
Catering Staff Shift Supervisor
Exquisite Delites Catering
01.2019 - 01.2022
Library Volunteer
Henry County Library
02.2014 - 04.2014
Photographer
DOTS & WIGGLES PET APPAREL
09.2013 - 06.2014
Certificate - Contact Tracing
Johns Hopkins University
HIGH SCHOOL DIPLOMA -
PENN FOSTER HIGH SCHOOL
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