CAMERON KELLY
Duluth
Summary
Experienced with enhancing guest experiences through personalized service and proactive problem-solving. Utilizes effective communication and interpersonal skills to foster positive guest interactions. Track record of working collaboratively with team members to adapt to varying demands and exceed guest expectations.
Overview
4
4
years of professional experience
Work History
Guest Experience Associate
Gas South District
09.2022 - Current
- Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
- Delivered exceptional customer service, resulting in positive feedback and repeat visits from satisfied guests.
- Promoted a welcoming atmosphere by greeting guests warmly upon arrival and providing helpful information about the event.
- Enhanced guest experience by efficiently directing attendees to their designated seats.
Disney College Program Intern
Walt Disney World Resort
08.2023 - 01.2025
- Disney Entertainment Character Performer
- entertaining guests, meet & greets and dance parties.
- Achieved increased guest satisfaction through consistent, high-quality performances in characters
- Assisted in creating magical moments for park visitors through engaging interactions and personalized attention.
- Custodial
- Kept building spaces premises clean inside and outside.
- Helped maintain a welcoming appearance in outdoor spaces by picking up litter, sweeping walkways, and tending to landscaping needs as needed.
- Guardian's Of the Galaxy Cosmic Rewind
- Maintained a thorough understanding of Disney brand values while representing the company in an exemplary manner at all times.
- Implemented problem-solving skills when addressing unexpected challenges or changes within the workplace setting.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
Stylist Sales Associate, Seasonal
David's Bridal
01.2024 - 08.2024
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Coordinated with alterations department to ensure timely completion of dress modifications according to client specifications.
- Established a loyal clientele base through exceptional customer service skills and personalized recommendations.
- Managed customer appointments efficiently, optimizing time allocation for consultations and fittings.
Resident Counselor
Summer Discovery Program, Tufts University
06.2023 - 08.2024
- Resident Counselor for high school students seeking college credit & experience.
- Worked alongside fellow counselors to create a supportive team environment that promoted collaboration and the sharing of ideas in order to best serve residents.
- Promoted healthy lifestyles for residents, organizing recreational activities and community outings.
- Offered support during resident transitions including intake assessments, orientation to new living environments, discharge planning, and follow-up care coordination.
Sales Associate
Popshelf
12.2021 - 05.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Resident Assistant
Georgia Gwinnett College
08.2021 - 05.2023
- Devised various activities for social, educational and recreational resident programs to motivate students.
- Advised peers on personal, career and academic challenges, resolving student conflicts and disputes for over 50 residents
- Managed administrative tasks, maintenance requests, room change process and incident reports.
- Maintained student safety by enforcing compliance with campus rules
- Conducted weekly meetings with directors and assessed and advocated resident needs; recommended solutions and strategies to improve resident care and satisfaction
- Organized and hosted Relieving Stress with Stress Balls 2021, Color Fun Run, Grizzly Fest 2022, Art in Motion 2022, & Sex Education 2023
Education
Bachelor of Science - Psychology, Clinical Concentration
Georgia Gwinnett College
Lawrenceville, GA05.2023
Skills
- Cash Handling
- Customer Service
- Cash Register Operate
- Microsoft, Outlook, Word, and Excel
- Excellent Communication Skills
- Problem-Solving
- Team Player Mentality
- Friendly and Outgoing
- Resident Supervision
- Staff Communication
- Relationship Building
- Group Activities
Timeline
Stylist Sales Associate, Seasonal
David's Bridal
01.2024 - 08.2024
Disney College Program Intern
Walt Disney World Resort
08.2023 - 01.2025
Resident Counselor
Summer Discovery Program, Tufts University
06.2023 - 08.2024
Guest Experience Associate
Gas South District
09.2022 - Current
Sales Associate
Popshelf
12.2021 - 05.2023
Resident Assistant
Georgia Gwinnett College
08.2021 - 05.2023
Bachelor of Science - Psychology, Clinical Concentration
Georgia Gwinnett College
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