Cameron Malveaux
Lawrenceville
Summary
Results-driven professional with expertise in task management and organizational support. Proficient in communication and analytical skills, fostering collaboration and adaptive strategies to achieve goals. Proven ability to enhance operational efficiency and drive consistent outcomes in Specialist roles.
Overview
8
8
years of professional experience
Work History
Last Mile Pool Specialist
Wheels, LLC
01.2025 - Current
- Streamlined fleet management through effective utilization of FleetView and Wheels applications.
- Coordinated maintenance and repairs with Wheels’ Regional Response Team for efficiency.
- Resolved client escalations promptly, supporting team members with research and resolutions.
- Cross-trained with pool managers to ensure seamless backup and coverage during peak times.
- Oversaw vehicle delivery scheduling, ensuring timely transportation confirmation and tracking.
- Demonstrated strong judgment and decision-making to evaluate costs and benefits effectively.
Remote Auto Claims Adjuster
Progressive Auto Insurance
11.2023 - 12.2024
- Resolved claims efficiently by investigating damages and assessing liability thoroughly.
- Gathered critical information by communicating with policyholders and witnesses effectively.
- Prepared comprehensive reports outlining claims status, assessments, and outcomes.
- Negotiated settlements in compliance with company policies and state regulations.
- Facilitated effective communication among repair shops, policyholders, and witnesses.
BDC Service Agent
Mercedes-Benz of Buckhead
04.2023 - 11.2023
- Generated and qualified leads via phone, email, and chat interactions.
- Scheduled service appointments and conducted follow-up calls for customer satisfaction.
- Documented detailed notes and appointments using Reynolds & Reynolds software.
- Maintained and updated comprehensive customer records in the database.
Administrative Assistant (Office of Admissions)
Lone Star College
01.2018 - 09.2022
- Ensured efficient daily operations by providing administrative support to departments.
- Maintained accurate departmental records, including student files and budget documentation.
- Facilitated students' access to official transcripts and financial aid paperwork.
- Tracked departmental spending and processed purchase orders for financial operations.
- Assisted with budget reconciliation, enhancing overall departmental financial accuracy.
Education
Associates of Arts -
Lone Star College
Kingwood, TX12.2020
Business Administration
University of Houston, Downtown
Houston, TX12.2022
High School Diploma - undefined
Porter High School
Porter, TX05.2017
Skills
- Customer relations
- Expert problem solving
- Analytical thinking
- Documentation management
- Supply management
- Team collaboration
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Timeline
Last Mile Pool Specialist
Wheels, LLC
01.2025 - Current
Remote Auto Claims Adjuster
Progressive Auto Insurance
11.2023 - 12.2024
BDC Service Agent
Mercedes-Benz of Buckhead
04.2023 - 11.2023
Administrative Assistant (Office of Admissions)
Lone Star College
01.2018 - 09.2022
Business Administration
University of Houston, Downtown
High School Diploma - undefined
Porter High School
Associates of Arts -
Lone Star College