Cameron Sexton
Columbus
Summary
Highly motivated and organized Business Assistant with a proven track record in streamlining operations while enhancing patient relations. Adept at multi-tasking and quick to learn, I foster a positive environment while ensuring compliance with HIPAA regulations and offering optimal rapport to build long last relationships. Committed to not only achieving goals and elevating patient care experiences but also to personal growth and team collaboration .
Overview
1
1
year of professional experience
1
1
Certification
Work History
Business Assistant
Heartland Dental
04.2024 - Current
- Devised and implemented processes and procedures to streamline operations while helping develop effective improvement plans that align with our company's goals and specifications.
- Educated staff goals to help employees achieve success.
- Fostered to build healthy relationships with not only the patients but with office staff to encourage a great, team-like work environment.
- Used industry expertise, customer service skills and analytical nature to resolve patient concerns and alleviate any stresses regarding impending procedures or home care.
- Maintained positive patient relations by addressing problems head-on and implementing successful corrective actions while simultaneously sustaining a professional demeanor and calmness on rare occasions a patient was dissatisfied.
- Developed knowledge of company products and services to make suggestions according to patients' needs.
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
- Reviewed invoices, payment requests, and expense reimbursements.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Verified patient insurance eligibility and benefits.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Scheduled and confirmed patient appointments.
Education
Certificate-Patient Care Technician - Nursing
Bevill State Community College
Fayette, AL05-2023
Skills
- HIPAA compliant
- Dentrix Proficiency
- Service Oriented
- Patient Charting and Report Generation
- Adept in Multi-Tasking
- Dental Staff Support
- Billing Procedures and Payment Processing
- Insurance Verification
- Calendar Management and Patient Scheduling
- Document and File Management
- Punctual and Reliable
- Patient intake procedures
- Team collaboration
Certification
- Licensed Patient Care Technician
- Basic Life Support Training
Timeline
Business Assistant
Heartland Dental
04.2024 - Current
Certificate-Patient Care Technician - Nursing
Bevill State Community College
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