Cameron Spires
Byron,GA
Summary
Enthusiastic and customer-focused professional with 4+ years of experience in the food service, retail, and management industries. Skilled in delivering exceptional customer service, supervising teams, and managing multiple tasks across fast-paced work environments. Experienced in handling high-pressure situations, managing inventory, and leading teams to success. Passionate about providing positive experiences for customers and ensuring smooth operations.
Overview
6
6
years of professional experience
Work History
Barista
Books-A-Million
04.2023 - Current
- Prepare a variety of coffee beverages, including espresso drinks, brewed coffee, and specialty drinks, while ensuring quality and consistency.
- Provide friendly, efficient, and timely service to customers in a fast-paced environment.
- Maintain cleanliness and organization of the coffee station, dining area, and equipment.
- Handle cash transactions, process payments, and operate POS systems accurately.
- Train new staff members on coffee preparation, customer service standards, and café operations.
- Promote daily specials and seasonal drinks to increase sales and enhance customer experience.
Bookseller
Books-A-Million
04.2023 - Current
- Assist customers in locating books, recommending titles, and answering questions about book availability.
- Maintain organized and attractive book displays, ensuring books are shelved correctly and easily accessible.
- Operate cash register, process transactions, and handle customer returns or exchanges.
- Manage inventory and restock shelves as needed, keeping track of popular books and ensuring they are well-stocked.
- Participate in store events, such as book signings and promotional sales, engaging with customers to drive sales.
- Provide excellent customer service, resolving any issues promptly and professionally
Overnight Shift Manager
Pilot Flying J Travel Center
01.2021 - 04.2023
- Supervise a team of 5-10 employees during overnight shifts, ensuring efficient and high-quality service.
- Handle customer service issues, including complaints, returns, and special requests, providing prompt and effective solutions.
- Monitor inventory levels, order products, and manage stock to ensure shelves are adequately stocked for morning shift turnover.
- Oversee the cleanliness and organization of the store, including the fuel area, convenience store, and restrooms, ensuring compliance with safety standards.
- Perform daily cash audits and ensure accurate transaction records during overnight shifts.
- Train and mentor new employees, ensuring adherence to company policies and procedures.
- Create a safe and secure environment, handling emergency situations and ensuring all safety protocols are followed.
Cook/Server
Bigos Bistro
09.2019 - 02.2021
- Cooked and prepared food items in a fast-paced kitchen, following proper food safety and preparation standards.
- Assisted in food prep, including chopping, slicing, and assembling dishes in line with restaurant menus.
- Provided exceptional service to customers, taking orders, delivering food, and ensuring overall satisfaction.
- Managed multiple tables at once, ensuring timely service and addressing customer needs effectively.
- Maintained a clean and organized workstation, adhering to sanitation guidelines.
- Collaborated with kitchen staff and management to ensure smooth service during busy periods, including peak hours and large events.
Education
High School Diploma -
Northside Highschool
Warner Robins, GA05.2016
Skills
- Customer Service: Strong interpersonal skills; able to build relationships and provide excellent service
- Management & Leadership: Experience supervising teams, ensuring smooth operations, and handling conflict resolution
- Barista Skills: Proficient in espresso machine operation, coffee brewing, and creating a wide variety of coffee drinks
- Cook/Server Experience: Skilled in food preparation, cooking, and serving in fast-paced restaurant environments
- Cash Handling & POS: Experienced with cash handling, operating POS systems, and processing transactions
- Inventory Management: Skilled in maintaining stock levels and organizing displays in both retail and food service environments
- Multitasking & Time Management: Comfortable working under pressure and handling multiple tasks efficiently
- Sales & Upselling: Ability to suggest complementary products, whether in a café, bookstore, or gas station convenience store
Timeline
Barista
Books-A-Million
04.2023 - Current
Bookseller
Books-A-Million
04.2023 - Current
Overnight Shift Manager
Pilot Flying J Travel Center
01.2021 - 04.2023
Cook/Server
Bigos Bistro
09.2019 - 02.2021
High School Diploma -
Northside Highschool
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