Summary
Work History
Education
Skills
Timeline
Generic

Cameron Rascoe

Douglasville

Summary

Seeking an entry-level position in the IT field. Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.

Work History

Technical Support Advisor

TRANSCOM
08.2021 - 12.2021
  • Served as primary point of contact for triaging technical issues.
  • Reviewed technical guidelines to verify compliance with information security standards and best practices.
  • Scheduled appointments for customer to visit insight stores.
  • Scheduled repair appointments.
  • Ordered new parts for customer's apple devices.
  • Connected with team members to efficiently solve .complicated issues.

Education

Bachelor of Science - Psychology

Southern New Hampshire University
Hooksett, NH
05.2025

High School Diploma -

New Manchester High School
Douglasville, GA
05.2021

PC Networking and Repair Technician Certification - Information Technology

Douglas County College And Career Institute
Douglasville, GA
05.2020

Cyber Crime Specialist Certification - Information Technology

Douglas County College And Career Institute
Douglasville, GA
05.2020

PC Networking & Repair Technician - Information Technology

Douglas County College And Career Institute
Douglasville, GA
12.2019

Skills

  • Hardware:
  • Installation and configuration (1 year)
  • Desktop Support: Troubleshooting and technical support (1 year)
  • Software: MS Office (1 year)
  • Installing software applications (1 year)
  • Knowledge of printer and cartridge refilling (1 year)
  • Experience installing and configuring peripheral parts, components and drivers (1 year)
  • Assessments

Timeline

Technical Support Advisor

TRANSCOM
08.2021 - 12.2021

Bachelor of Science - Psychology

Southern New Hampshire University

High School Diploma -

New Manchester High School

PC Networking and Repair Technician Certification - Information Technology

Douglas County College And Career Institute

Cyber Crime Specialist Certification - Information Technology

Douglas County College And Career Institute

PC Networking & Repair Technician - Information Technology

Douglas County College And Career Institute

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Cameron Rascoe