Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Library Assistant
University Of Georgia
Athens
02.2025 - Current
Provided guidance on using library databases and digital resources.
Maintained accurate records of circulation activities including check-ins and outs and overdue items.
Answered patrons' questions and assisted in finding materials requested.
Managed cataloging of new books and media for easy access.
Supported special programs and events through setup and coordination.
Answered phones to respond to patron inquiries or direct calls appropriately.
Lifeguard/Swim Instructor
Athens YMCA
05.2021 - 05.2025
Am proficient in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Provides friendly customer service to guests to establish a good rapport.
Monitors the safety of guests in and around the swimming pool.
Attentively monitors swimmers to identify distress.
Learned to work as part of a team to effectively communicate and manage drowning emergencies and injuries.
Teach swim lessons to all age groups, from children to adults.
Performs regular pool maintenance duties.
Pool Manager
Athens Clarke County Government
05.2024 - 08.2024
Managed staff schedules for optimal coverage during peak times, ensuring efficient operations.
Trained and supervised staff to consistently meet performance goals and customer service standards.
Created and maintained detailed reports of daily revenue and patron count.
Oversaw and managed lifeguard staff by monitoring attendance and performance.
Assisted in organizing and implementing recreational activities and programs.
Inspected equipment and facilities for signs of wear or damage impacting safety.
Maintained a clean and well-organized facility, contributing to a positive guest experience.
Restored customer loyalty by resolving complaints with workers, activities, or services rendered.
Lifeguard
Kennesaw State University
10.2023 - 05.2024
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Provided friendly customer service to guests and addressed concerns.
Monitored safety of guests in and around swimming pool.
Attentively monitored swimmers to identify distress.
Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
Lifeguard
Athens Clarke County Government
05.2021 - 08.2023
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Provided friendly customer service to guests and addressed concerns.
Monitored safety of guests in and around swimming pool.
Attentively monitored swimmers to identify distress.
Seasonal Sales Associate
Native America Gallery
12.2022 - 12.2022
Provided excellent customer service within the busy environment of a popular small business in the heart of downtown Athens.
Always punctual.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Managed returns, exchanges, and refunds in accordance with store policy.
Prepared merchandise for the sales floor by pricing or tagging.
Answered customer questions about sizing, accessories, and merchandise care.
Provided positive first impressions to welcome existing, new, and potential customers.
Accurately processed POS transactions, returning coins, currency, payment cards, and receipts to customers.
Engaged in friendly conversation with customers to better uncover individual needs.
Maintained a calm demeanor and professionally managed issues in busy, high-stress situations.