Camille White
Richmond Hill
Summary
Dynamic and results-driven professional with extensive experience at Sea Island Resort, excelling in strategic leadership and project management. Proven track record in enhancing guest satisfaction and reducing turnover through effective coaching and innovative process improvements. Skilled in data interpretation, fostering a culture of continuous improvement within high-performing teams.
Overview
16
16
years of professional experience
Work History
Associate Director of Housekeeping
Sea Island Resort
09.2020 - Current
- Led teams of up to 89 personnel, supervising daily performance as well as training and improvement plans.
- Fostered a culture of continuous improvement by encouraging staff to share innovative ideas and providing resources for professional development.
- Prioritized tasks and allocated resources appropriately to keep teams focused and productive.
- Assisted senior leadership in managing all aspects of operations. training on Forbes with the team.
Housekeeping Manager
Sea Island Resort
01.2017 - 01.2020
- Worked with front desk to respond promptly to all guest requests. Conduct the morning lineup and evening lineup for second shift.
- Managed inventory levels effectively, ensuring adequate supplies for daily operations while minimizing waste and costs. Inspect rooms conduct training with the team.
- Conducted regular performance evaluations for housekeeping staff, identifying areas for improvement and providing constructive feedback for professional development.
- Communicated repair needs to maintenance staff.
Senior Housekeeping Supervisor
Sea Island Resort
01.2014 - 01.2017
- a assigned section inspect rooms after room attendant has cleaned them thoroughly to five stars for Forbes standards.
- Collaborated with hotel management to improve the overall guest experience by addressing specific concerns related to housekeeping services.
- Streamlined room cleaning processes for faster turnover times, resulting in increased guest satisfaction ratings.
- Reduced employee turnover within the housekeeping department through consistent mentoring, training, and recognition programs that fostered a supportive work environment.
Housekeeping Room Attendant
Sea Island Resort
03.2009 - 01.2014
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner. follow for standards.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
Education
High School Diploma -
Glynn Academy
Brunswick, Georgia05-1998
Skills
- Project management
- Strategic leadership
- Data interpretation
- Leadership coaching
Timeline
Associate Director of Housekeeping
Sea Island Resort
09.2020 - Current
Housekeeping Manager
Sea Island Resort
01.2017 - 01.2020
Senior Housekeeping Supervisor
Sea Island Resort
01.2014 - 01.2017
Housekeeping Room Attendant
Sea Island Resort
03.2009 - 01.2014
High School Diploma -
Glynn Academy
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