Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Piedmont Physicians Group
Athens
05.2025 - 09.2025
Assisted patients with intake forms and medical history documentation.
Collected vital signs and prepared patients for examination by physicians.
Administered medications and provided injections as directed by healthcare providers.
Maintained medical equipment and ensured cleanliness of examination rooms.
Handled patient records using electronic health record systems for accuracy.
Communicated effectively with medical staff to support quality patient care efforts.
Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
Collected urine samples from patients for drug screens or pregnancy tests when necessary.
Prepared specimens for laboratory testing and performed routine laboratory tests.
Contacted pharmacies to submit and refill patients' prescriptions.
Interviewed patients to verify information, record medical history and confirm purpose of visit.
Provided support to patients by helping them fill out forms and answering their questions about health care services.
Administered rapid tests for COVID and strep to help clinical staff assess conditions.
Administered injections, immunizations, medications, and other treatments according to physician instructions.
Certified Medical Assistant
Ellis Pain Center
08.2023 - 03.2025
Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Called and faxed pharmacies to submit prescriptions and refills.
Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
Collected and documented patient medical information such as blood pressure and weight.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
Directed patients to examining rooms and coordinated transportation assistance as necessary.
Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
Obtained client medical history, medication information, symptoms, and allergies.
Performed medical records management, including filing, organizing and scanning documents.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Measured patient pulse oximetry.
Prepared and administered medications to alleviate patient symptoms.
Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
Educated patients on preventative care measures, effectively reducing the risk of future health complications.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Answered a telephone calls to offer office information, answer questions, and direct calls to staff.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Prepared lab specimens for diagnostic evaluation.
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Sales Associate
Petsense
11.2021 - 09.2023
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Managed returns, exchanges and refunds in accordance with store policy.
Answered customer questions about sizing, accessories, and merchandise care.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Provided positive first impressions to welcome existing, new, and potential customers.
Engaged with customers to build rapport and loyalty.
Solved customer challenges by offering relevant products and services.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Listened to customer needs and desires to identify and recommend optimal products.
Engaged in friendly conversation with customer to better uncover individual needs.
Education
Diploma / Certification - Medical Assisting
Athens Technical College
Athens, GA
12.2023
High School Diploma -
Cedar Shoals High School
Athens, GA
05.2021
Skills
Excellent People Skills
Cash Handling Accuracy
Credit Card Transaction Processing
Company Standards
Customer Satisfaction
Cleaning Techniques
Records Management
Verbal and Written Communication
Inspecting Merchandise
Teamwork and Collaboration
Active Learning
Critical Thinking
Stocking and Replenishing
Meeting Deadlines
Maintaining Clean Work Areas
Opening and Closing
Vital Sign Monitoring
Specimen Collection
Human Anatomy and Physiology
Sterile Procedures and Techniques
Medical Terminology
Injections
Phlebotomy
Certification
NCCT - Certified Medical Assistant (Expiration Date: 3/19/2026)