Experienced with business development and client management, driving significant revenue growth. Utilizes strategic sales approaches to secure new business and strengthen customer relationships. Track record of leveraging negotiation and communication skills to achieve sales targets and build long-term client partnerships.
Self-motivated outside sales professional experienced in both technical and non-technical, fast-paced team environments. Relationship building and closing expert.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Fiber Technician/ Sales Associate
Community Networks/ Experienced Network Solutions
Lakeland, GA
02.2024 - 01.2025
Installation, Maintenance, and repair of fiber optic communication equipment. Putting “Boots on the ground” to find areas and neighborhoods that are underserved. Auditing installation work done by subcontractors.
Educating potential clients on what fiber brings to their internet experience.
Improved network performance by installing, splicing, and testing fiber optic cables.
Promoted a strong customer service focus within the team by prioritizing client needs throughout project lifecycles.
Maintained accurate documentation of installed fiber optic systems for easy reference during maintenance work.
Increased efficiency with proper use of specialized tools like fusion splicers, optical power meters, and OTDRs.
Conducted thorough inspections of existing cable systems to identify potential issues before they escalated into costly problems.
Broadband Technician Level 4
Mediacom Communications
Valdosta, GA
03.2021 - 12.2023
BB4 Advanced troubleshooting with fiber install training and business services training
Certification in Digital Home Security , Cable, Cable Internet,Fixed wireless internet And Fiber Internet
Operate, maintain, or repair damaged or malfunctioning telecommunications lines or equipment. Test telecommunications lines or devices to ensure that they work properly.
Kept clients informed throughout the service process, effectively communicating technical information in layman''s terms as needed.
Utilized industry equipment to analyze, identify, and resolve technical problems.
Improved customer satisfaction by efficiently diagnosing and resolving broadband connectivity issues.
Enhanced network performance for clients by conducting routine maintenance and system upgrades.
Increased client retention rates by fostering positive relationships and delivering consistent high-quality service experiences.
Residential Sales Executive
Clearwave Fiber
Valdosta, GA
01.2025 - Current
Consistently surpassing sales goals by cultivating and securing new customer relationships.
Researching sales opportunities and possible leads to exceed sales goals and increase profits.
Boosting sales revenue by cultivating strong client relationships and implementing effective sales strategies.
Analyzing sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
Streamlined sales process to improve efficiency, reduce cycle time, and close deals faster.
Expanded market share with strategic territory planning and targeted prospecting.
Industrial Electrician Apprentice
Craven Industrial Construction Company
Valdosta, GA
03.2020 - 01.2021
Acquired expertise in multiple tools such as multimeters, cable testers leading to precise diagnosis of problems related to electrical systems.
Contributed to a safer work environment by identifying and reporting potential hazards and implementing corrective actions.
Assisted in reducing downtime by promptly addressing emergency breakdowns and restoring power to affected areas.
Gained experience in reading blueprints, schematics, wiring diagrams, which resulted in accurate interpretation for successful project completion.
Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.
Handled installation of electrical components by splicing, joining, and connecting wire.
Exhibited strong attention to detail while performing various tasks such as wiring, soldering, and conduit installation ensuring high-quality workmanship.
Studied building schematics to determine location of wiring and equipment.
Optimized work readiness with organized tools and spaces.
Cable Installer and Repairer
CUI Cable Solutions
Valdosta, GA
11.2018 - 03.2020
Maintained a clean and safe work environment by following industry-standard safety protocols during installations and repairs.
Stayed up-to-date on industry trends and advancements in cable technology to better serve clients'' needs.
Performed system upgrades as necessary to ensure customers received the latest available features for their cable services.
Coordinated scheduling with clients for installations or repairs ensuring minimal disruption to their daily schedules.
Enhanced customer satisfaction by efficiently installing and repairing cable systems in residential and commercial properties.
Consistently adhered to company guidelines and regulations, ensuring a safe and professional work environment for all parties involved.
Used specialized tools and equipment to perform high-quality cable installations that met or exceeded client expectations.