Candace Bach
Brunswick
Summary
Experienced in healthcare administration, coordinating complex referrals, and ensuring accurate insurance verification. Committed to delivering exceptional patient education and service while maintaining meticulous EMR documentation and resolving scheduling conflicts.
Overview
24
24
years of professional experience
Work History
Referral Coordinator/Scheduler
Southeast Georgia Health System
Brunswick
01.2003 - Current
- Coordinated biopsy scheduling and patient referrals to ensure timely access to care
- Obtained insurance authorizations and verified eligibility to facilitate seamless patient services
- Coordinate appointments with physicians, imaging facilities, other offices, and patients
- Review physician orders for completeness and accuracy
- Educate patients regarding procedures and preparation
- Maintain accurate EMR documentation
- Resolved scheduling conflicts to maintain patient satisfaction and support smooth operations
- Scheduling inpatient collaboration with mid-levels and physicians
- Assisted staff with clerical inquiries at the front desk
- Preparation of monthly call schedule, office schedule, and OR schedule.
Administrative Assistant
Emerald Tax and Accounting
Brunswick
01.2025 - 01.2026
- Coordinated daily front office operations to ensure seamless workflow in fast-paced tax and accounting office
- Scheduled client appointments and maintained an organized appointment calendar during tax season
- Facilitated preparation, organization, and processing of individual and business tax documents to support timely filing
- Created and maintained client files while ensuring confidentiality of sensitive financial information
- Entered client information into tax preparation software and verified documentation for accuracy
- Prepared engagement letters, e-file authorization forms, W-9s and other tax related documents
- Generated invoices and reconciled accounts regularly.
- Oversaw client communications regarding document requests and tax return status to enhance client satisfaction
- Assisted with Power of Attorney documentation and other administrative filings
Education
High School Diploma -
Brunswick High School
Brunswick, GA05-1999
Skills
- Referral Coordination-
- Biopsy Scheduling
- Patient Appointment Scheduling
- Insurance Verification
- Prior Authorizations
- EMR Documentation
- HIPAA Compliance
- Medical Records
- Customer Service
- Provider and Patient Communication
- Calendar Management
- Medical Terminology
- Microsoft Office
- Outlook
- Multitasking
- Organization & Time Management
- Attention to Detail
- Conflict Resolution
- Coordinate appointments
- Patient education
- Insurance verification
- Appointment Coordination
Timeline
Administrative Assistant
Emerald Tax and Accounting
01.2025 - 01.2026
Referral Coordinator/Scheduler
Southeast Georgia Health System
01.2003 - Current
High School Diploma -
Brunswick High School