Candi Barfield
Norcross
Summary
Driven Executive Team Lead with comprehensive experience in strategic planning and execution. Strengths lie in developing effective teams, streamlining processes for efficiency, driving business growth, and creating a guest focused environment. Recognized for fostering positive work environments and improving overall team performance. Capable of delivering impactful results through leadership, communication, and problem-solving skills.
Overview
11
11
years of professional experience
2013
2013
years of post-secondary education
Work History
Executive Team Lead - General Merchandise
Target
Suwanee
10.2021 - Current
- Oversaw daily store operations and maintained high standards of customer service.
- In charge of all inbound/outbound processes, pricing, presentation, fulfillment, general merchandise salesfloor and backroom areas. 80+ team members and 5 team leaders.
- Conducted inventory management activities such as receiving shipments and maintaining stock levels, along with a yearly inventory process.
- Coached, managed, and developed my team members and team leaders in order to promote within.
- Implemented new policies and procedures provided by the company to improve efficiency and stay on process.
- Facilitated communication between store staff and upper management, ensuring alignment with company goals.
Closing Team Lead
Target
Flowery Branch
03.2021 - 10.2021
- Oversaw closing operations and ensured compliance with company policies.
- Managed team and assigned tasks to optimize workflow.
- Trained new team members and peers on closing procedures and safety protocols.
- Communicated with management regarding team performance and operational needs.
Service and Engagement Team Lead
Target
Flowery Branch
03.2019 - 03.2021
- Developed and implemented programs to increase guest satisfaction levels.
- Analyzed customer feedback to identify areas for improvement in service delivery.
- Used deescalation tactics frequently to assist agitated guests and team members.
- Oversaw 40+ service advocates. Across cashiers, self checkout, guest services, photo lab, and drive up/order pickup services.
Food and Beverage Team Lead
Target
Flowery Branch
10.2016 - 03.2019
- Managed vendor relationships to ensure timely delivery of products.
- Oversaw all food and beverage departments of the store and maintained food safety standards.
Team Member
Target
Flowery Branch
10.2014 - 10.2016
- Assisted guests with product selection and provided excellent service.
- Maintained organized stock shelves and ensured merchandise was visually appealing.
- Operated cash registers accurately and processed customer transactions efficiently.
- Resolved customer inquiries and complaints in a timely manner.
- Maintained a clean and organized work area throughout shift.
Education
Johnson High School
Gainesville, GASkills
- Inventory management
- Policy implementation
- Store operations
- Staff scheduling
- Creative problem solving
- Effective communication
- Customer focus
- Operations management
- Inventory control
Timeline
Executive Team Lead - General Merchandise
Target
10.2021 - Current
Closing Team Lead
Target
03.2021 - 10.2021
Service and Engagement Team Lead
Target
03.2019 - 03.2021
Food and Beverage Team Lead
Target
10.2016 - 03.2019
Team Member
Target
10.2014 - 10.2016
Johnson High School