Dedicated retail professional skilled in customer service and inventory management. Proven ability to resolve customer concerns and enhance store presentation, driving sales growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
DD’s Discount
Doraville
06.2025 - Current
Delivered excellent customer service by resolving customer concerns with professionalism and efficiency.
Maintained organized merchandise displays, contributing to store presentation and sales growth.
Handled opening and closing duties including cash reconciliation and store readiness.
Dental Assistant (Externship)
Gwinnett Dental Career Academy
Suwanee
11.2024 - 12.2024
Supported daily dental operations by scheduling appointments, managing patient data entry, and processing payments.
Prepared treatment rooms and maintained a sterile, organized environment to ensure patient safety.
Assisted with ordering supplies and coordinating with vendors for timely replenishment.
Communicated effectively with patients and dental staff to support positive treatment outcomes.
Fuel Clerk
Kroger
Kennesaw
03.2020 - 11.2024
Monitored inventory and coordinated with vendors to ensure consistent fuel and product availability.
Processed customer transactions with accuracy, handling cash and credit payments.
Maintained compliance with safety and operational procedures to deliver reliable customer service.
Crew Leader / Trainer
McDonald’s
Kennesaw
11.2018 - 12.2020
Led and supervised crew members, ensuring adherence to company policies and quality standards.
Trained new employees on customer service, safety, and operational procedures to improve team performance.
Assisted management in scheduling, shift coordination, and daily operations for smooth service.
Resolved customer concerns quickly and effectively, reinforcing McDonald’s reputation for fast and friendly service.
Education
Kennesaw State University - Criminal Justice
Kennesaw State University
Kennesaw, GA
12.2021
Diploma in High School Education -
North Cobb High School
Kennesaw, GA
05.2021
Skills
Customer Service
Client Relations
Computer Skills
Microsoft Office
Data Entry
Email Management
Office Management
Inventory Management
Vendor Coordination
Supply Ordering
Team Training
Leadership
Money Handling
Transaction Accuracy
Certification
CPR Certified, American Heart Association, 01/01/24
Dental Assistant Certificate, Gwinnett Dental Career Academy