Candice Jones

• Safely and comfortably transporting patients to and from medical appointments using company vehicles, assisting with boarding and securing passengers, maintaining vehicle cleanliness and safety, and adhering to schedules.

• Operate county bus
• Transport passenger on designated routes
• Pick up at bus stops
• Conflict resolution
• Provide Hospitality

Deliver direct care and support to individuals facing mental health or behavioral challenges.

Act as a sitter for residents and/or patients with special needs or behavioral challenges.

• Responding to customer inquiries, complaints, and requests in a professional and helpful manner.
• Assisting customers with various issues, such as technical problems, order inquiries, and product information.
• Taking ownership of customer concerns, finding solutions, and ensuring they are resolved effectively.
• Making Outbound Calls
• Documentation and Record Keeping
• Maintaining accurate records of all customer interactions, including notes, solutions, and outcomes.

• Greets patients, answers their questions, and provides information about office procedures.
• Schedules, confirms, and manages patient appointments, considering patient needs and provider availability.
• Answers phone calls, screens inquiries, and directs calls appropriately.
• Registers patients, collects information, and ensures a smooth check-in/out process.
• Maintains accurate and confidential patient records, including demographic, insurance, and financial information.
• Assists with patient billing inquiries, processes payments, and verifies insurance information.
• Communicates effectively with patients, doctors, and other staff members.