Candice Katz
Lula
Summary
Dynamic office manager with a proven track record at Auto Connection of Ga, excelling in customer relations and financial management. Expert in streamlining operations and enhancing productivity, I foster strong client relationships and implement cost-saving measures, ensuring exceptional service delivery and operational excellence.
Professional with deep expertise and readiness for leadership. Proven track record in driving business growth and operational efficiency. Strong focus on team collaboration and delivering impactful results. Known for reliability, adaptability, strategic vision, and effective problem-solving. Skilled in business management, financial planning, and customer relations.
Knowledgeable [Desired Position] with proven track record of successfully managing and growing business. Leveraged strategic planning and operational expertise to enhance productivity and drive profitability. Demonstrated ability to lead cross-functional teams and implement innovative solutions.
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Talented Owner with excellent marketing, customer service and facility oversight skills and more than [Number] years of experience. Highly effective and comfortable working with people at all levels in organization.
Overview
30
30
years of professional experience
Work History
Owner Top Notch Cleaning Services
Top Notch Cleaning Services
01.2011 - Current
- Managed daily operations ensuring high-quality cleaning standards and customer satisfaction.
- Implemented efficient scheduling systems to optimize team productivity and resource allocation.
- Established quality control measures to maintain consistent service excellence across all projects.
- Developed client relationships through exceptional service delivery and responsiveness to feedback.
- Collaborated with clients to customize cleaning solutions tailored to specific requirements and preferences.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Office Manager
Auto Connection of Ga
01.2009 - 10.2011
- Streamlined office operations to enhance productivity and efficiency across departments.
- Managed vendor relationships, negotiating contracts for supplies and services to optimize costs.
- Oversaw scheduling and coordination of meetings, ensuring seamless communication among staff and clients.
- Implemented new filing system that improved document retrieval time, enhancing operational workflows.
- Developed training programs for new hires, fostering a knowledgeable and effective team environment.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Office Manager/title Clerk
Arts Auto Sales
09.1999 - 11.2009
- Streamlined office operations to enhance workflow efficiency and reduce delays.
- Managed scheduling and coordinated appointments for staff and clients, ensuring optimal resource allocation.
- Oversaw inventory management, maintaining accurate stock levels and timely ordering of supplies.
- Developed office policies and procedures to improve compliance and operational consistency.
- Mentored administrative staff, fostering skill development and enhancing team productivity.
- Collaborated with leadership on strategic planning initiatives to align operational goals with company objectives.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Conducted regular reviews of office procedures, identifying and implementing improvements for operational excellence.
- Increased customer satisfaction by developing effective client feedback system that led to service improvements.
Office Manager
Sam Williams Auto Sales
03.1996 - 06.1999
- Streamlined office operations to enhance productivity and efficiency across departments.
- Managed vendor relationships, negotiating contracts for supplies and services to optimize costs.
- Oversaw scheduling and coordination of meetings, ensuring seamless communication among staff and clients.
- Conducted regular assessments of office procedures, identifying areas for process improvement and implementation strategies.
- Maintained office budget by tracking expenses and implementing cost-saving measures without compromising service quality.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Education
High School Diploma -
North Hall High School
Gainesville Ga12-1995
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Business management
- Staff management
- Financial management
- Administrative oversight
- Cost reduction
- Budget development
- Regulatory compliance
Timeline
Owner Top Notch Cleaning Services
Top Notch Cleaning Services
01.2011 - Current
Office Manager
Auto Connection of Ga
01.2009 - 10.2011
Office Manager/title Clerk
Arts Auto Sales
09.1999 - 11.2009
Office Manager
Sam Williams Auto Sales
03.1996 - 06.1999
High School Diploma -
North Hall High School