Knowledgeable Certified Clinical Medical Assistant with a solid foundation in clinical procedures and patient care. Provided critical support in fast-paced medical environment, ensuring smooth operations and patient satisfaction. Demonstrated expertise in phlebotomy and EKGs, enhancing patient experience and workflow efficiency.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Certified Clinical Medical Assistant
HCA Physician Services Group
Savannah, GA
06.2010 - 02.2019
Assisted in patient intake procedures and medical history documentation.
Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
Prepared lab specimens for diagnostic evaluation.
Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
Built rapport with diverse populations of patients through compassionate listening skills and empathetic communication.
Continually updated medical knowledge through participation in professional development opportunities, staying current on industry trends and advancements in clinical practice.
Recognized potential emergencies, acting swiftly to notify appropriate personnel and initiate necessary protocols for patient safety.
Facilitated effective communication between patients and healthcare providers with clear explanation of medical procedures and treatment plans.
Increased patient satisfaction by promptly addressing concerns or questions about their treatment plans or test results.
Certified Clinical Medical Assistant
Curtis V. Cooper Primary Health Care
Savannah, GA
02.2019 - 11.2024
Coordinated and delivered personal and emotional support services during daily interactions with over 50 patients.
Assisted individuals and families in accessing and utilizing community resources and referral programs effectively.
Streamlined appointment scheduling processes to enhance patient flow and efficiency.
Collaborated with multidisciplinary teams to address patient needs and improve care delivery.
Trained new staff on clinical procedures, office protocols, and best practices for patient interaction.
Implemented quality control measures to ensure compliance with healthcare regulations and standards.
Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
Assisted physicians in providing quality care through thorough documentation of medical histories and physical examination results.
Built rapport with diverse populations of patients through compassionate listening skills and empathetic communication.
Continually updated medical knowledge through participation in professional development opportunities, staying current on industry trends and advancements in clinical practice.
Recognized potential emergencies, acting swiftly to notify appropriate personnel and initiate necessary protocols for patient safety.
Promoted a safe work environment by complying with infection control policies and procedures, including proper hand hygiene practices.
Managed inventory levels for medical supplies, ensuring appropriate stock was available for seamless clinic operations.
Certified Clinical; Medical Assistant
HCA Physician Services Group
Savannah, GA
11.2024 - Current
Assisted healthcare providers with patient examinations and procedures, ensuring efficient workflow.
Administered medications and vaccinations as per physician's directives, enhancing patient care quality.
Managed electronic health records, maintaining accuracy and confidentiality of sensitive information.
Educated patients on treatment plans and preventative care, fostering better health outcomes.
Trained new staff members on clinical protocols and office procedures, promoting team competency.
Streamlined inventory management for medical supplies, reducing waste and costs effectively.
Facilitated effective communication between patients and healthcare providers with clear explanation of medical procedures and treatment plans.
Increased patient satisfaction by promptly addressing concerns or questions about their treatment plans or test results.
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