Candice Nesbitt
Hiawassee
Summary
Dynamic Social Work Case Manager with a proven track record at Fannin County, adept at crisis intervention and effective communication. Expert in risk assessment and client advocacy, successfully fostering positive lifestyle changes through motivational interviewing. Committed to enhancing community outreach and building strategic partnerships to improve client outcomes. Compassionate Social Work Case Manager known for high productivity and efficient task completion. Skilled in client assessment, care plan development, and case documentation. Excel in communication, empathy, and problem-solving to support clients' well-being and progress toward goals. Maintain professionalism and ethical standards in challenging situations, ensuring positive outcomes for clients.
Overview
18
18
years of professional experience
Work History
Social Work Case Manager
Fannin County division of Family and Children
Blue Ridge
08.2024 - Current
- Created a safe environment for victims of trauma by providing emotional support during difficult times.
- Acted as consultant to community programs by interpreting regulations and policies.
- Conducted assessments of risk factors associated with domestic violence or abuse cases.
- Encouraged positive lifestyle changes through active listening techniques and motivational interviewing methods.
- Conducted home visits to evaluate living conditions and provide support services.
- Collaborated with healthcare providers and other professionals to develop comprehensive treatment plans for clients.
- Organized educational workshops for clients on topics such as self-care techniques, parenting skills, financial literacy.
- Provided crisis intervention services in emergency situations.
- Facilitated group therapy sessions focused on helping participants build social skills and gain insight into their behaviors.
- Researched and analyzed community needs to determine program directions and goals.
- Implemented and evaluated staff, volunteer or training programs.
Client Service Specialist
Bank OZK
Blairsville
10.2023 - Current
- Engages customers in meaningful conversations regarding their financial needs and goals, identifying referral opportunities for banking center team members.
- Facilitates and processes account transactions accurately and efficiently to minimize errors and reduce fraud.
Customer Banking Relationship Specialist
Bank OZK
Woodstock
11.2015 - 10.2023
- Built professional relationships with customers and promoted a positive, helpful, and friendly team environment.
- Utilized knowledge of consumer banking products and services to help customers meet their financial needs and goals.
- Provided exceptional customer service at all times.
Teller Coordinator
SunTrust
Woodstock
01.2007 - 01.2013
- Coordinated with the Branch Manager in implementing and carrying out bank policy and procedures with respect to overall operations of the bank.
- Performed all teller functions as well as solving problems and helping with complex work-related matters.
- Guided and advised tellers in the efficient handling of client needs.
Education
Bachelors - Criminal Justice
It technical institute
Cobb County, GASkills
- Cash handling
- Conflict management
- Fraud prevention
- Banking regulation
- Customer service
- Effective communication
- Case management
- Community outreach
- Client advocacy
- Crisis intervention
- Motivational interviewing
- Risk assessment
- Emotional support
- Active listening
- Conflict resolution
- Treatment planning
- Multitasking
- Problem solving
- Medical referrals
- Empathy development
- Teamwork
- Strategic partnerships
- Time management
- Task prioritization
- Team building
- Organizational skills
- Client meetings
- Adaptability
Volunteer Experience
Cherokee Family Violence Center, Support group leader
Timeline
Social Work Case Manager
Fannin County division of Family and Children
08.2024 - Current
Client Service Specialist
Bank OZK
10.2023 - Current
Customer Banking Relationship Specialist
Bank OZK
11.2015 - 10.2023
Teller Coordinator
SunTrust
01.2007 - 01.2013
Bachelors - Criminal Justice
It technical institute
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