Exceptional office administration and creative problem-solving abilities. Experienced with online store management platforms and e-commerce strategies. Adept in social media marketing and customer service excellence. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
14
14
years of professional experience
Work History
Clothing Designer
Piece Of Pye Clothing LLC
06.2020 - Current
Advertised and promoted products online, via social media and through traditional campaigns to target ideal consumers to maximize brand identity.
Developed a loyal client base by consistently delivering exceptional service and cultivating long-term relationships.
Analyzed market trends to identify opportunities for expansion and diversification in the industry.
Developed and managed relationships with vendors and suppliers.
Improved company reputation by consistently delivering top-quality goods/services while maintaining excellent customer support.
Increased customer satisfaction by providing personalized service and addressing clients'' needs.
Managed finances, budgeting, and forecasting to optimize business growth and profitability.
Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
Front Desk Receptionist
Atlanta Athletic Club
07.2015 - 06.2020
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Resolved customer problems and complaints.
Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Handled assignments independently with good judgement and critical thinking skills.
Monitored and screened visitors to verify accessibility to inter-office personnel.
Costume Designer /Entertainer /Corporate Parties
Eastcoast Entertainment
11.2010 - 08.2016
Promoted band using social media platforms, reaching a wider audience base.
Sketched artistic and fresh designs for consideration.
Enhanced client satisfaction by providing personalized styling advice and outfit recommendations based on their individual needs and preferences.
Assisted in styling of shoots for print and television advertisements.
Received multiple bookings due to consistently positive reviews from clients and event organizers.
Utilized effective time management strategies while balancing gig schedules, rehearsals, studio sessions, and administrative tasks.
Collaborated with fellow musicians to create harmonious arrangements for various events and productions.
Managed personal brand and image, aligning with current trends and audience expectations.
Analyzed and adapted to audience feedback, refining performances for greater impact and connection.
Event Assistant
Exclusive Dates
01.2013 - 06.2015
Managed event set-up and tear-down, ensuring timely completion of tasks for seamless transitions.
Participated in pre-event planning meetings, providing input on event themes and strategies for success.
Provided exceptional customer service to attendees, responding to inquiries or resolving issues professionally.
Assisted in organizing successful events by collaborating with vendors and suppliers.
Directed team to set up and keep banquet space clean and presentable for guests.
Performed event coordination for larger parties and gatherings.
Anticipated event requirements and handled numerous concerns in advance for smooth day-of execution.
Education
High School Diploma -
Duluth High School
Duluth, GA
05-2000
Skills
Office Administration
Social Media Marketing Knowledge
Social Media Campaigns
Great Customer service
MS Office Applications Management
Filing Database & Records
Sewing Techniques
Fashion Illustration
Singing
Teleprompter
Timeline
Clothing Designer
Piece Of Pye Clothing LLC
06.2020 - Current
Front Desk Receptionist
Atlanta Athletic Club
07.2015 - 06.2020
Event Assistant
Exclusive Dates
01.2013 - 06.2015
Costume Designer /Entertainer /Corporate Parties
Eastcoast Entertainment
11.2010 - 08.2016
High School Diploma -
Duluth High School
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