CANDICE SANDERS
Ellenwood,GA
Summary
Successful account representative provided ongoing support to ensure client satisfaction. Identified market trends, understood competitive landscape and possessed excellent communication skills to explain customer options. Developed comprehensive knowledge of product lines to maximize profits while promoting customer satisfaction.
Overview
8
8
years of professional experience
Work History
Builder Account Representative
CR Lighting
12.2021 - Current
- Manages over 25 subdivisions for three national builders.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Analyzed accounts for delinquencies and other ongoing issues.
- Assisted in development and implementation of promotional activities to increase sales.
- Collaborated with other departments to address customer needs and service requests.
Retail Expert / Certified Trainer
GMR Marketing
09.2020 - 11.2021
- Elevated performance levels and minimized compliance issues by fully training new hires.
- Mentored new hires, resulting in stronger staff development and increased productivity
- Helped managers enforce procedures and protocols with effective training strategies.
- Facilitated small group and individual training sessions based on organization's learning needs.
Learning Coach
Independently Employed
04.2020 - 02.2021
- Helped students prepare for tests and exams by providing guidance, motivation, and encouragement.
- Collaborated with teachers and administrators to ensure student success
- Taught students remotely using online video chat platform and other delivery channels.
- Enabled underachieving students to reach target attainment levels by providing individualized coaching and activities.
Merchandising Execution Associate
The Home Depot
01.2016 - 07.2019
- Execute merchandising plans and strategies for assigned stores and projects
- Utilize creative visual merchandising techniques to increase sales
- Coordinate with store personnel to maximize customer experience and product availability and ensure proper product placement, displays, and signage
- Inspected merchandise for quality and arranged proper display location on floor
- Established strong vendor relationships to maintain and support business
Education
Certification - Bridal Consulting
Ashworth College
Norcross, GA06.2009
Some College (No Degree) - Computer Engineering
DeVry University
Decatur, GA06.2006
High School Diploma -
Southwest DeKalb High School
Decatur, GA05.2004
Skills
- Organizational Skills
- Department Collaboration
- Customer Engagement
- Problem Resolution
- Analytical and Critical Thinking
- Project Management
- Account Management
- Communication and Negotiations
- Training and Teaching
Software
- Syspro
- Supplypro
- Dash DDX Document Archive
- Millennium Software
- Egnyte
- Microsoft Office
Timeline
Builder Account Representative
CR Lighting
12.2021 - Current
Retail Expert / Certified Trainer
GMR Marketing
09.2020 - 11.2021
Learning Coach
Independently Employed
04.2020 - 02.2021
Merchandising Execution Associate
The Home Depot
01.2016 - 07.2019
Certification - Bridal Consulting
Ashworth College
Some College (No Degree) - Computer Engineering
DeVry University
High School Diploma -
Southwest DeKalb High School
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