Summary
Overview
Work History
Education
Skills
Timeline
Generic

Candise Lusk

Covington

Summary

Dynamic sales associate with extensive customer service experience. Proven ability in behavior management and effective communication, enhancing customer satisfaction and loyalty. Skilled in cash handling and inventory management, consistently maintaining stock levels to optimize sales opportunities. Committed to fostering positive shopping . experiences and team collaboration. Skilled in child care. Easy and fast learner .

Overview

4
4
years of professional experience

Work History

Sales Associate

Ross Dress for Less
09.2021 - 10.2022
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Resolved customer complaints with patience and understanding, restoring customer confidence.
  • Performed cash, card, and check transactions to complete customer purchases.

Sales Associate

Home Goods
10.2022 - 07.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Performed cash, card, and check transactions to complete customer purchases.

Lead Cashier

Burlington
07.2023 - 07.2024
  • Maintained a balanced cash drawer with diligent attention to detail and accurate counting practices.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Assisted customers by answering questions and fulfilling requests.
  • Processed both cash and card purchases and returns.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Oversaw the cleanliness and organization of the front-end area, creating a welcoming atmosphere for customers.
  • Assisted customers with finding products and answering questions, resulting in an enjoyable shopping experience.

Lead Cashier

Marshall’s
08.2024 - 12.2024
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Resolved customer complaints empathetically yet professionally, salvaging potentially negative experiences into positive ones.
  • Managed high volume sales periods effectively, ensuring prompt service during peak hours.
  • Led cashiers and associates in providing thoughtful customer service.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Promoted store specials and upsold items at the register, increasing average transaction value per customer visit.
  • Checked merchandise multiple times during each shift and restocked products when stock ran low.

Assistant Teacher

Kids R Kids Learning Academy
12.2024 - Current
  • Supported student physical, mental, and social development using classroom games and activities.
  • Supervised recess, lunch and daily student intake and dismissal.
  • Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
  • Completed daily reports, meal count sheets, and attendance logs.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Worked with teachers to design lesson plans and coordinate activities for classes.
  • Monitored and reported student progress and development, offering mentoring as needed.
  • Kept records of student progress for teachers and parents and made notes on behavior, grades, comprehension, and personal growth.

Education

Alcovy High School
Covington, GA
05.2024

Medical Assistant - Medical Assistant

Southern Crescent Technical College
Griffin, GA

Skills

  • Parent-teacher communication
  • Behavior management
  • Oral communication
  • Lesson planning
  • Customer service experience

Timeline

Assistant Teacher

Kids R Kids Learning Academy
12.2024 - Current

Lead Cashier

Marshall’s
08.2024 - 12.2024

Lead Cashier

Burlington
07.2023 - 07.2024

Sales Associate

Home Goods
10.2022 - 07.2023

Sales Associate

Ross Dress for Less
09.2021 - 10.2022

Alcovy High School

Medical Assistant - Medical Assistant

Southern Crescent Technical College

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Candise Lusk