CANDY MOSQUEDA
Norcross
Summary
Dedicated with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
Medico Familiar Inc
Norcross
01.2024 - Current
- Greeted patients and visitors with a friendly, professional demeanor.
- Managed multi-line phone system to route calls efficiently.
- Scheduled appointments using electronic health record software.
- Greeted customers warmly and made them feel welcome.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Performed data entry into computer systems to maintain accurate records of customer information.
CUSTOMER SERVICE REPRESENTATIVE
VITAL SOLUTIONS
01.2023 - 11.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
FRONT DESK RECEPTIONIST
MEDLIFE PRIMARY & URGENT CARE
02.2022 - 01.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Education
High School Diploma -
DULUTH HIGH SCHOOL
DULUTH, GA Skills
- Data Entry
- Appointment Scheduling
- Front Office Management
- Customer Service
Languages
- English
- Spanish
Timeline
Front Desk Receptionist
Medico Familiar Inc
01.2024 - Current
CUSTOMER SERVICE REPRESENTATIVE
VITAL SOLUTIONS
01.2023 - 11.2023
FRONT DESK RECEPTIONIST
MEDLIFE PRIMARY & URGENT CARE
02.2022 - 01.2023
High School Diploma -
DULUTH HIGH SCHOOL