Caralyn Burns
Lagrange
Summary
Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.
Overview
22
22
years of professional experience
Work History
Attendance Secretary
TCSS - Lagrange High School
Lagrange, Ga
02.2023 - Current
- Managed attendance records, ensuring accuracy and compliance with school policies.
- Coordinated communication between parents, students, and faculty regarding attendance issues.
- Utilized student information systems to track and report on attendance trends.
- Developed and implemented processes for efficient attendance reporting and data entry.
- Monitored daily absenteeism, providing timely reports to administration for follow-up actions.
- Maintained confidentiality of student information by adhering strictly to FERPA guidelines when handling sensitive data.
- Answered phone calls and messages from parents concerning attendance.
- Facilitated smooth administrative operations by managing incoming phone calls, emails, and visitors.
- Served as an essential point of contact for all attendance-related inquiries from students, parents, teachers, and administrators alike.
- Promoted a safe learning environment by verifying visitor credentials before granting access to campus facilities.
Office Manager
Senior Select Insurance
Lagrange, Ga
05.2004 - 08.2008
- Managed daily office operations, ensuring efficiency and organization across all departments.
- Developed and implemented streamlined processes for improved workflow and communication.
- Coordinated scheduling and appointments for executive leadership, optimizing time management.
- Facilitated onboarding and training of new employees, enhancing team integration and productivity.
- Maintained accurate records and documentation, supporting compliance with industry regulations.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Education
High School Diploma -
Harris County High School
Harris County, Ga 05-2003
Skills
- Strong organization
- Scheduling appointments
- Data entry proficiency
- Calendar management
- Multitasking and time management
- Teamwork and collaboration
- Customer service
- Attention to detail
- Professionalism
- Friendly, positive attitude
Timeline
Attendance Secretary
TCSS - Lagrange High School
02.2023 - Current
Office Manager
Senior Select Insurance
05.2004 - 08.2008
High School Diploma -
Harris County High School