Carlee May
Dalton
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Aunt Effie's Restaurant. Proven ability to engage guests and streamline operations, ensuring a welcoming environment. Receptionist at First Baptist Church, ensuring smooth operations with any clients, parents, co-workers.
Overview
5
5
years of professional experience
Work History
Server
Aunt Effie's Restauraunt
12.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Receptionist/Teacher's Assistant
First Baptist Daycare
01.2020 - 12.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Education
Associate of Applied Science - Business
Georgia Northwestern Technical College
Dalton, GA03-2025
High School Diploma -
Northwest High School
Dalton, GA05-2021
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
Timeline
Server
Aunt Effie's Restauraunt
12.2023 - Current
Receptionist/Teacher's Assistant
First Baptist Daycare
01.2020 - 12.2023
Associate of Applied Science - Business
Georgia Northwestern Technical College
High School Diploma -
Northwest High School
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