Carlin Corish
Roswell
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
1
1
year of professional experience
Work History
Waitress
Lucky's Burger
02.2023 - 08.2023
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
- Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
- Reduced order errors by double-checking tickets before sending them to the kitchen staff for preparation.
- Bussed and reset tables to keep dining room and work areas clean.
Restaurant Hostess
The Mill Kitchen And Bar
04.2022 - 03.2023
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Assisted managers with quickly resolving service- and food-related issues.
Education
No Degree - Marketing
Georgia Southern University
Statesboro, GA05.2027
High School Diploma -
Pope High School
Marietta, GA05.2023
Skills
- Menu Recommendations
- Customer Service
- Guest Relations Management
- Safe Food Handling
- Handling Complaints
- Greeting Guests
- Front-Of-House Display Creation
- Complaint Resolution
- Time management
- Conflict resolution
Timeline
Waitress
Lucky's Burger
02.2023 - 08.2023
Restaurant Hostess
The Mill Kitchen And Bar
04.2022 - 03.2023
No Degree - Marketing
Georgia Southern University
High School Diploma -
Pope High School
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