Carlo Linge
Atlanta
Summary
Experienced server with over a decade of serving experience in American, Italian, and Mexican cuisines. Seeking a more reliable and lucrative serving position to utilize exceptional customer service skills and extensive knowledge of menu items. Committed to delivering exceptional dining experiences, consistently providing attentive and efficient service while maintaining a friendly and professional demeanor.
Overview
14
14
years of professional experience
Work History
Server
Red Robin
05.2019 - 08.2024
- Take food and drink orders and recommend special items
- Buss tables and maintain a clean working environment
- Run food
- Provide excellent customer service to guests
- Solid knowledge of POS system
Server
RigaTony's
06.2017 - 05.2019
- Prepared and served antipasto salad before main meal
- Offered samples of wine to guests
- Recommended Italian signature dishes
- Gained solid knowledge of wine and food pairings
- Handled debit, credit, and cash transactions
Server
Arribas Mexican Grill
08.2014 - 05.2017
- Carried large trays of food to guests
- Bartended
- Recommended Mexican food and drinks
- Won monthly competition of alcohol sales 3 times in a row
- Trained new employees
Server Assistant
Thai Basil
01.2011 - 04.2014
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
- Delivered customer orders promptly and with attention to accuracy and satisfaction.
- Adapted quickly to changing circumstances, such as accommodating last-minute reservations or handling unexpected guest requests, demonstrating flexibility and professionalism under pressure.
- Refilled drinks and condiments and restocked serving areas to minimize delays.
- Enhanced customer dining experience by promptly clearing tables and efficiently resetting them for new guests.
- Assisted servers in meeting customers'' needs by refilling drinks, providing condiments, and addressing any concerns.
Education
GED -
Rio Salado College
08.2016
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Memory retention
- Menu memorization
- Food running
- High volume dining
- Team collaboration
- Sales techniques
- Order accuracy
- Supply restocking
- Table bussing
- Point of sale operation
- Task prioritization
Accomplishments
Won a number of sales competitions by selling the most of a certain product at Arribas Mexican Grill.
Won employee of the month two months in a row at Rigatoni’s.
Was a team leader and head server at Red Robin.
Timeline
Server
Red Robin
05.2019 - 08.2024
Server
RigaTony's
06.2017 - 05.2019
Server
Arribas Mexican Grill
08.2014 - 05.2017
Server Assistant
Thai Basil
01.2011 - 04.2014
GED -
Rio Salado College
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