Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Carlos Cruz

Atlanta

Summary

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Reliable Medical Support professional with 8+ years of experience in Medical Sales environment. Expertly assist with office operations and physician support by gathering patient information, onsite assistant and orientational. Cheerful during each patient interaction to improve satisfaction ratings and patient retention.

Overview

25
25
years of professional experience

Work History

Lead Certified Medical Assistant

Foot And Ankle Reconstruction GA
10.2022 - Current



  • Obtained client medical history, medication information, symptoms, and allergies.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Verified patient insurance coverage and collected required co-payments.

Lead Medical Technician

Village Podiatry Centers
02.2018 - 10.2022
  • My day will consist us having a meeting of what was going to happened thru out the day
  • Right after that make sure you keep up with your planner, make some phone calls make sure that every patient that walks in is greeted find out if they have any appointment with any of the Sales associates and if they don’t take care of them
  • Make sure that if we did sale a vehicle keep following are customers by calling them and keeping a great sales and customer relationship.
  • Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
  • Interacted with patients and families while demonstrating high standards of performance, teamwork, and compassion.
  • Administered medications and performed basic and advanced patient assessments.
  • Maintained patient records and reports to enable tracking history and provide accurate and up-to-date information for physicians and other medical staff.
  • Maintained patient confidence and protected hospital by keeping information confidential.
  • Monitored inventory levels of supplies, equipment, and reagents used and placed orders for replacements.
  • Followed appropriate disinfecting procedures to sterilize medical equipment.
  • Collected and processed laboratory specimens to obtain samples for analysis.
  • Documented and verified patient information using laboratory information system.
  • Maintained safe work environment free of unnecessary hazards to protect staff and testing results.
  • Troubleshot problems with equipment and recalibrated devices or brought serious concerns to supervisor for handling.
  • Consulted with outside professionals and specialists about tests and testing results.

ENDOSCOPIC SPECIALIST

STRYKER SALES CORP.
09.2011 - 12.2012
  • The period time with this company was short but I did like the experience I gain with the company.
  • Set up endoscopy suites with equipment and supplies needed for procedures.
  • Maintained all safety protocols and processes when cleaning, disinfecting and sterilizing endoscopes and related equipment.
  • Adhered to safety procedures during cleaning, disinfecting and sterilizing endoscopes and related equipment.
  • Supported physicians and nursing staff during procedures.
  • Assisted physicians and nursing staff with various tasks and responsibilities during procedures.
  • Transferred scopes to appropriate department for repairs and maintenance.
  • Efficiently set-up and tore down procedure rooms in preparation for upcoming procedures.
  • Verified proper stocking and readiness of day surgery and operating rooms by ordering equipment and supplies for upcoming procedures.
  • Handled inventory and preparation for upcoming procedures by ordering supplies and ensuring rooms were stocked and set-up for patients.
  • Sanitized and assessed recovery rooms while following all surgical schedules.
  • Checked inventory levels and placed supply orders.
  • Completed tasks to assist medical staffs during procedures.
  • Assisted doctors, nurses and support staff by preparing for patient procedures.
  • Prepared for upcoming procedures by effectively setting up and tearing down rooms.
  • Ordered supplies efficiently to maintain optimal stock levels for projected operational demands.
  • Prepared day surgery and operating rooms for patients by ordering and stocking equipment and supplies for upcoming procedures.

ON-SITE ENDOSCOPIC CONSULTANT AND SALES

KARL STORZ AMERICA
02.2007 - 04.2010
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Provided sales and customer service assistance to walk-in traffic
  • Evaluated customer purchase requirements and recommended best-fit company offerings.
  • Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
  • Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Presented [Product or Service] using interactive materials such as videos, charts and slideshows.
  • Checked client organization and agreements with company priorities through automating content management systems.

MSA, ANESTHESIA ASSISTANT

VALLEY HOSPITAL
01.2004 - 01.2007
  • Gained familiarity with company products to answer customer questions and make recommendations.
  • Handled products and equipment in accordance to safety guidelines to create safe working and shopping environment.
  • Demonstrated safe practices and procedures in store by adhering to company standards.
  • Provided amazing customer service by greeting customers, attending to orders and addressing specific requests.
  • Maintained and cleaned anesthesia machines by changing soda-lime, refilling vaporizers with anesthetic agents and replacing nitrous, oxygen and air cylinders.
  • Stocked anesthesia supplies in anesthetizing locations, fiber optic carts, ploss carts and emergency airway bags.
  • Maintained sterile anesthesia supplies within expiration date.
  • Followed infection control procedures to maintain cleanliness of anesthesia monitors and apparatuses.
  • Assisted anesthesia personnel with insertion and setup of temporary pacemakers, catheters, invasive monitoring lines and central lines for hemodynamic monitoring.
  • Assisted with transports of invasively monitored O.R. and I.C.U. patients.
  • Participated in ongoing training to learn new products and enhance skills to optimize customer support delivery.

PATIENT CARE NURSING ASSISTANT

JACK D. WAILER HOSPITAL
06.1998 - 01.2004
  • Communicated and documented pertinent observations and information to maintain complete and accurate record of care given to patient.
  • Offered direct physical care and basic nursing procedures and treatments for patients in stable condition under general supervision of RN.
  • Maintained knowledge and skills necessary to meet developmental needs of patients and recognized need for continuing development.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.

Education

BBA - Forensic Psychology

CUNY JOHN JAY COLLEGE CRIMINAL JUSTICE
New York, NY
2000

Skills

  • Human Anatomy and Physiology
  • Customer Service
  • Sterile Procedures and Techniques
  • Medical Screening
  • Patient Skin and Nail Care
  • OSHA Regulations
  • Diagnostic Evaluation
  • Media Preparation
  • Team Management
  • Wound Care and Irrigation
  • Proper Sterilization Techniques
  • Direct Patient Care

Languages

Spanish
Native or Bilingual

Timeline

Lead Certified Medical Assistant

Foot And Ankle Reconstruction GA
10.2022 - Current

Lead Medical Technician

Village Podiatry Centers
02.2018 - 10.2022

ENDOSCOPIC SPECIALIST

STRYKER SALES CORP.
09.2011 - 12.2012

ON-SITE ENDOSCOPIC CONSULTANT AND SALES

KARL STORZ AMERICA
02.2007 - 04.2010

MSA, ANESTHESIA ASSISTANT

VALLEY HOSPITAL
01.2004 - 01.2007

PATIENT CARE NURSING ASSISTANT

JACK D. WAILER HOSPITAL
06.1998 - 01.2004

BBA - Forensic Psychology

CUNY JOHN JAY COLLEGE CRIMINAL JUSTICE

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Carlos Cruz