Carlos Genao
Norcross
Summary
Experienced with driving and warehouse order fulfillment.
Physically fit Truck Driver works great with vans and other light delivery vehicles. Supports business objectives by reliably meeting delivery and pickup schedules. Multitasks and solves problems well to stay on top of fast-paced work.
Overview
9
9
years of professional experience
Work History
Driver, Warehouse Orders
New England Marine
Tucker, GA
03.2025 - Current
- Operated delivery vehicle to transport orders efficiently between warehouse and customers.
- Loaded and unloaded products, ensuring accuracy in order fulfillment.
- Maintained compliance with safety regulations during loading and driving operations.
- Assisted in organizing warehouse inventory for streamlined access and retrieval.
- Utilized handheld scanners for tracking inventory movement within warehouse systems.
- Conducted routine vehicle inspections to ensure operational reliability and safety standards.
- Maintained safe driving records by strictly following traffic rules and regulations.
- Performed daily vehicle inspections, identifying potential issues before they escalated into costly repairs.
- Supported warehouse operations by organizing products on shelves and pallets for easy retrieval during shipment preparation.
- Handled sensitive materials with care, ensuring no damage occurred during transportation or storage periods.
Account Manager
Myrian Supermarket
Dominican Republic
01.2017 - 12.2024
- Developed and maintained strong client relationships to enhance customer satisfaction and retention.
- Managed project timelines and deliverables, ensuring alignment with client expectations and company standards.
- Led cross-functional teams to execute strategic initiatives, driving process improvements across account operations.
- Conducted regular reviews of account performance metrics, identifying areas for optimization and growth opportunities.
- Provided training and mentorship to junior account staff, fostering skill development and team collaboration.
- Negotiated contract terms with clients, resulting in mutually beneficial agreements that supported long-term partnerships.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Negotiated contract terms with clients, securing favorable agreements for both parties.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
- Implemented strategies to increase revenue from existing accounts through upselling and cross-selling initiatives.
- Streamlined internal processes for better efficiency in account management tasks.
Education
No Degree -
APEC University
Dominican RepublicSkills
- Loading and unloading
- Order picking
- Heavy lifting
- Warehouse safety
- Shipping and receiving
- Customer service
- Vehicle maintenance
- Stock control
- Valid Driver's license
- Time management skills
- Order picking and processing
Timeline
Driver, Warehouse Orders
New England Marine
03.2025 - Current
Account Manager
Myrian Supermarket
01.2017 - 12.2024
No Degree -
APEC University