Carlos Parker
Atlanta ,GA
Summary
Dynamic and results-driven operations leader with 19+ years of experience in food service and retail management. Proven ability to drive growth, improve operational efficiency, and lead high-performing teams. Recognized for building customer-focused strategies, increasing revenue, and maintaining compliance with industry standards. Passionate about innovation, team development, and exceeding customer expectations.
Overview
20
20
years of professional experience
Work History
Head Chef
The Crab Traphouse
06.2019 - Current
- Lead culinary operations for a fast-paced seafood restaurant, managing menu creation, food prep, and kitchen staff
- Implemented cost-control measures, reducing food waste by 15% while maintaining high-quality standards
- Spearheaded new seasonal menu items, increasing customer retention and boosting monthly revenue by 10%
- Maintained health inspection scores above 95% consistently through rigorous training and sanitation practices
Store Manager
TruckPro
12.2010 - Current
- Manage daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Drive year-over-year sales growth by developing community partnerships and improving customer service training
- Manage inventory processes, reducing shrinkage by 18% through better controls and vendor audits
- Lead a team of 15+, improving employee retention by implementing training and recognition programs
Multi-Unit Manager
Advance Auto Parts
01.2005 - 01.2010
- Directed operations for 5+ retail locations, exceeding revenue targets by 12% year-over-year
- Trained and mentored store managers on best practices in operations, compliance, and customer service
- Analyzed performance metrics to identify areas of improvement, increasing regional productivity by 20%
- Ensured compliance with all company standards and operational policies across locations
Education
Business Administration
Florida State College At Jacksonville
Skills
- Multi-Unit Operations Management
- Strategic Planning & Execution
- Team Leadership & Staff Development
- Inventory & Cost Control
- Customer Experience Optimization
- P&L Management
- Food Safety & Compliance
- Sales Forecasting & Revenue Growth
Timeline
Head Chef
The Crab Traphouse
06.2019 - Current
Store Manager
TruckPro
12.2010 - Current
Multi-Unit Manager
Advance Auto Parts
01.2005 - 01.2010
Business Administration
Florida State College At Jacksonville
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