Carlos Ruiz
Shafor Enterprise
Hephzibah
2
Languages
11
years of professional experience
Results-driven professional with extensive experience as a Senior Delivery Driver at Shafor Enterprise(FedEx contractor), recognized for enhancing customer satisfaction through timely deliveries. Proven leadership in training new drivers and implementing process improvements that reduced delivery times. Strong organizational skills and advanced driving techniques ensure operational excellence and safety compliance.
Work History
Senior Delivery Driver
8 Years 7 Months- Operated delivery vehicles while adhering to safety regulations and company policies.
- Assisted in planning efficient routes for timely package deliveries.
- Supported training and mentoring of new drivers in operational procedures and best practices.
- Performed pre-trip inspections to uphold vehicle safety standards.
- Collaborated with warehouse staff to streamline loading processes for improved efficiency.
- Implemented process improvements that reduced delivery times and enhanced workflow efficiency.
- Enhanced customer satisfaction by ensuring timely and accurate deliveries.
Fuel Station Attendant
2 Years 8 Months- Operated fuel dispensing equipment, ensuring compliance with safety regulations and operational standards.
- Managed inventory levels, conducting regular stock audits to maintain product availability and prevent shortages.
- Provided exceptional customer service, addressing inquiries and resolving issues to enhance customer satisfaction.
- Maintained cleanliness and organization of fuel station area, promoting a safe and welcoming environment for customers.
- Assisted in training new staff on operational procedures, safety protocols, and customer service expectations.
- Implemented efficiency improvements in daily operations, reducing wait times during peak hours through effective workflow management.
- Developed strong relationships with regular customers, fostering loyalty and repeat business through personalized service interactions.
Education
High School Diploma
Skills
Strong organizational skills
Team leadership qualities
Patience and perseverance
Advanced driving techniques
Basic mechanical skills
Vehicle maintenance
Safety regulation compliance
Teamwork and collaboration
Customer service
Problem-solving
Dependable and reliable
Attention to detail
Multitasking and organization
Adaptability and flexibility
Heavy lifting
Valid Driver's license
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Senior Delivery Driver
Shafor Enterprise
01.2018 - CurrentRead More
Fuel Station Attendant
Kroger
05.2015 - 01.2018Read More
Academy of Richmond County High School
High School Diploma
Read More