Field Representative
Builders Wholesale Flooring
- Completed paperwork in full, on time and with high accuracy.
- Established strong relationships with clients, fostering trust and loyalty for ongoing business growth.
- Enhanced customer satisfaction by promptly addressing concerns and providing effective solutions.
- Assisted in training new team members, resulting in increased productivity and overall team performance.
- Kept up-to-date on industry trends, enabling informed decision-making during client engagements.
- Maintained detailed records of client interactions, ensuring accurate data collection for future reference and reporting purposes.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Traveled up to Number miles per day to visit customer locations.
- Connected with customers to assess satisfaction and resolve service issues.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Represented company brand during customer and prospect interactions.
