Carlos Stubbs
Sandy Springs
Summary
Dynamic bar manager with a proven track record at Escobar Restaurant, excelling in customer service and staff training. Recognized for fostering a loyal clientele and enhancing team performance. Adept in cash handling and scheduling, ensuring operational efficiency while delivering exceptional experiences that drive repeat business.
Results-driven management professional with strong focus on team collaboration and achieving outcomes. Skilled in conflict resolution, operational oversight, and adapting to changing needs. Known for reliability, leadership, and effective communication, driving team success and operational efficiency.
Professional leader prepared for this role with focus on maintaining operational excellence and customer satisfaction. Proven ability to drive team performance and adapt to changing demands, ensuring consistent and reliable results. Expertise in conflict resolution and team collaboration, characterized by proactive and reliable approach.
Overview
8
8
years of professional experience
Work History
Manager on Duty
The Liquor Cabinet
01.2017 - Current
- Trained employees in essential job functions.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
- Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.
- Collaborated with other managers on strategic initiatives, sharing best practices to achieve common goals across the organization.
Bartender
Monticello
07.2022 - 02.2025
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bar Manager
Escobar Resturant
01.2017 - 05.2020
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
Education
English
Morehouse College
Atlanta, GASkills
- Customer service focus
- Sales and marketing
- Staff training and development
- Scheduling proficiency
Timeline
Bartender
Monticello
07.2022 - 02.2025
Manager on Duty
The Liquor Cabinet
01.2017 - Current
Bar Manager
Escobar Resturant
01.2017 - 05.2020
English
Morehouse College
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