Summary
Overview
Work History
Education
Skills
Timeline
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Carlton Greene

Stockbridge

Summary

Motivated, proactive and hard-working leader with exemplary communication skills and work ethic. Highly effective working in a team-based environment or individual contributor role.

Overview

11
11
years of professional experience

Work History

Operations Manager

FedEx Express
01.2022 - Current
  • Leading in a high paced environment with oversight of 20+ package and material handlers, package sort operation slides, and the downloading and loading of various FedEx aircrafts.
  • Implement the best processes to optimize procedures for higher productivity and customer service to help the company evolve and grow.
  • Introduce new methods, practices and systems to eliminate flight departure delays and increase customer service through positive sort and flight completion times.
  • Establish positive and effective communication between company upper leadership, management and employees to reduce miscommunication and promote knowledge and awareness of the organizations goals and any changes.
  • Ensure all employees are provided with and wearing their proper protective equipment when working in the operation.

Ramp Agent

FedEx Express
04.2018 - 01.2022
  • Communicate and coordinate with ground and flight crew to safely and efficiently load and off-load various aircraft.
  • Employ knowledge of the workbench aircraft loading system and the auto verifier to ensure aircrafts are loaded in compliance with aircraft type and weight limitation.
  • Develop work schedule responsibilities for 20 or more material and package handlers and conduct pre-work meetings to explain operational goals while emphasizing the importance of safety and teamwork.
  • Supervise handlers throughout shift operations and provide assistance where needed when loading aircrafts with freight containers.

Muay Thai Coach

Straight Blast Gym
05.2017 - 01.2022
  • Comprising and organizing weekly a syllabus for all boxing, kickboxing and muay thai team practices and physical workouts.
  • Monitoring all student and guests behavior and enforcing rules, regulations and safety precautions at the martial arts gym.
  • Introducing games and drills, which helped increase student motivation and morale to better develop skill levels.
  • Evaluating performance of program participants and instructing proper techniques to assist with skill development and growth.

Material Handler

FedEx Express
04.2016 - 04.2018
  • Setup the slide and aircraft gate for the PM operations.
  • Lead a team of material handlers to load and unload a maximum of five aircrafts per day in an safe and timely manner.
  • Effectively and efficiently operate cargo tugs, commander loaders and bell loaders.
  • Assist with accurately weighing and closing containers for loading onto various aircraft.

Outbound Dock Worker

Southeastern Freight Lines
01.2016 - 08.2016
  • Removing and loading freight from inbound to outbound trucks using pallet jacks and forklifts.
  • Using handheld scanners to verify quantity and description of materials received by checking merchandise against packing list.
  • Surrounding items in cling film, padded blankets and tape to protect from damage.
  • Loading trailers in the most efficient way possible to maximize the use of the space available and the weight of the overall trailer.

Package Handler

FedEx Express
08.2015 - 04.2016
  • Load containers with various sized packages by using the FedEx T-Stack system to ensure maximum density and tightness in containers to protect all packages during flight or truck transportation.
  • Unload containers and bulk trailers safely but efficiently to ensure all time parameters for freight downloads were being met.
  • Sort packages in primary sort and on slides to make certain packages were being sent to the correct destination.

Crew Team Member

Target
08.2013 - 11.2014
  • Promoting customer service by responding quickly and responsively to guest and team member needs.
  • Modeling the Target brand experience through positive and consist behavior.
  • Using excellent planning and organizational skills to manage stocked shelves and backroom merchandise all while assisting in driving sales by pulling merchandise quickly and accurately.

Education

No Degree - Criminal Justice

Millersville University of Pennsylvania
Millersville, PA

No Degree - Audio Production And Engineering

The Art Institute of Philadelphia
Philadelphia, PA

High School Diploma -

Downingtown High School
Exton, PA
06.2009

Skills

  • Crew Supervision
  • Effective Communication
  • Critical Thinking
  • Safety Awareness
  • Strong Work Ethic
  • Efficient time management

Timeline

Operations Manager

FedEx Express
01.2022 - Current

Ramp Agent

FedEx Express
04.2018 - 01.2022

Muay Thai Coach

Straight Blast Gym
05.2017 - 01.2022

Material Handler

FedEx Express
04.2016 - 04.2018

Outbound Dock Worker

Southeastern Freight Lines
01.2016 - 08.2016

Package Handler

FedEx Express
08.2015 - 04.2016

Crew Team Member

Target
08.2013 - 11.2014

No Degree - Criminal Justice

Millersville University of Pennsylvania

No Degree - Audio Production And Engineering

The Art Institute of Philadelphia

High School Diploma -

Downingtown High School
Carlton Greene