Carlton Wang

• Parked and retrieved vehicles efficiently for customers at busy locations.
• Assisted guests with luggage and provided exceptional customer service.
• Maintained cleanliness and organization of parking areas and equipment.

• Supervised Valet operations and guest check-ins during evening shifts.
• Managed staff schedules to ensure adequate coverage for all shifts.
• Trained new employees on hotel policies and customer service standards.

Led team of valet attendants during peak periods, ensuring prompt fulfillment of guest requests.

Scheduled shifts and enforced accountability among team members to maintain service standards.

Managed time effectively to coordinate valet operations and respond to guest needs.