Summary
Overview
Work History
Education
Skills
Timeline
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Carly Nelson

Smyrna

Summary

Dynamic professional with a proven track record at Sports and Social, adept in mixology and high-volume service. Excelled in roles requiring strong multitasking and customer service skills, notably enhancing team performance and efficiency. Trained and mentored staff, significantly improving service standards and customer satisfaction. Demonstrated leadership in emergency response, ensuring safety and reliability.

Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized bar area. Reliable team player and adaptable to changing needs, showcasing skills in mixology and customer interaction.

Overview

7
7
years of professional experience

Work History

Bartender

Sports and Social
07.2024 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Server Trainer

Sports and Social
07.2023 - 08.2024
  • Trained new team members on restaurant procedures, menu items, and performance strategies.
  • Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
  • Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
  • Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.

Lifeguard Supervisor

Swim Atlanta Pool Management
02.2018 - 02.2021
  • Improved staff performance through regular training sessions and skill assessments.
  • Scheduled 100 lifeguards to provide adequate coverage of pool areas during operating hours.
  • Promoted teamwork among staff members, leading to improved morale and enhanced job performance.
  • Administered first aid when necessary, demonstrating expertise in emergency response protocols and stabilizing injured swimmers until further assistance arrived.

Education

Bachelor Of Health Science - Exercise Physiology

Valdosta State University
Valdosta, GA
12.2022

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • High volume service
  • Mixology

Timeline

Bartender

Sports and Social
07.2024 - Current

Server Trainer

Sports and Social
07.2023 - 08.2024

Lifeguard Supervisor

Swim Atlanta Pool Management
02.2018 - 02.2021

Bachelor Of Health Science - Exercise Physiology

Valdosta State University
Carly Nelson