Carmella Yawn
Pembroke
Summary
Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
11
11
years of professional experience
Work History
Branch Operations Leader
Cadence Bank
Glennville, GA
04.2025 - Current
- Led team in achieving operational goals through training, mentoring, and performance management.
- Managed daily branch operations for optimal productivity and customer satisfaction.
- Trained employees on proper procedures and strategies to improve productivity.
- Maintained friendly and professional customer interactions.
- Led daily operations of teller line, ensuring adherence to policies and procedures.
- Oversaw currency shipments and deposits while adhering to strict safety guidelines.
Personal Banker I
Cadence Bank
Savannah, GA
10.2024 - 04.2025
- Assisted customers with setting up or closing accounts and signing up for new services.
- Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
- Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients.
- Processed customer requests for statements, ordering additional checks, and updating customer personal information in database.
Assistant Director
Little Angel's Daycare
Pooler, GA
06.2015 - 10.2024
- Worked closely with the Director to provide effective assistance for specific aspects of business operations.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Mentored new teachers through observation, feedback, and professional development opportunities.
- Conducted regular safety drills to ensure preparedness in case of emergency situations at school premises.
General Manager
River Street Sweets • Savannah Candy Kitchen
Pooler, GA
07.2015 - 10.2017
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Education
High School Diploma -
Jonesboro High School
Jonesboro, GAGeorgia Southern University
Statesboro, GASkills
- Staff Management
- Creative Direction
- Strategic Planning
- Data Analysis
- Staff Development
- Regulatory Compliance
- Customer Service
- Professional and Courteous
Timeline
Branch Operations Leader
Cadence Bank
04.2025 - Current
Personal Banker I
Cadence Bank
10.2024 - 04.2025
General Manager
River Street Sweets • Savannah Candy Kitchen
07.2015 - 10.2017
Assistant Director
Little Angel's Daycare
06.2015 - 10.2024
Georgia Southern University
High School Diploma -
Jonesboro High School