Carmen Cox
Dallas,GA
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Vascular Surgical Associates
10.2021 - 01.2025
- Assisted in patient intake processes, ensuring accurate collection of medical histories and insurance information.
- Supported healthcare providers during examinations by preparing necessary instruments and equipment.
- Maintained cleanliness and organization of clinical areas to promote a safe environment for patients and staff.
- Recorded vital signs and patient data, contributing to comprehensive patient care documentation.
- Educated patients on medication usage and post-visit care instructions to enhance recovery outcomes.
- Coordinated scheduling of appointments, optimizing clinic workflow and reducing patient wait times.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Effectively onboarded new medical assistants.
Lead Certified Medical Assistant
Advanced Urology
07.2020 - 10.2020
- Supervised daily operations of medical office, ensuring efficient patient flow and care delivery.
- Trained and mentored 5 new medical assistants on best practices and clinical procedures.
- Implemented electronic health record (EHR) systems, enhancing patient data accessibility and accuracy.
- Streamlined appointment scheduling processes, reducing wait times and improving patient satisfaction.
- Conducted regular inventory assessments, managing medical supplies to reduce waste and costs.
- Developed training materials for staff to promote adherence to safety protocols and compliance standards.
- Facilitated seamless coordination between front office staff and medical team members, resulting in a well-organized clinic operation.
- Assisted with procedures such as catheterization, cystoscopy, vasectomy and other urological surgeries.
- Enhanced team performance by mentoring junior medical assistants, sharing expertise in clinical procedures and best practices.
Certified Medical Assistant
Atlanta Gastroenterology Associates LLC
07.2018 - 07.2020
- Engaged in continuous learning about medical procedures and technologies to improve support capabilities.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Taught patients about medications, procedures, and care plan instructions.
- Streamlined communication between healthcare providers, facilitating timely treatment plans and decision making.
- Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Electronically submitted prescriptions and refills.
- Managed providers hospital, surgical and office schedules.
Pediatric Tumor Register
Children's Healthcare of Atlanta at Egleston
07.2015 - 07.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Clinical Research Coordinator
Childrens Healthcare of Atlanta
06.2010 - 06.2015
- Coordinated clinical trial operations, ensuring compliance with regulatory requirements and protocols.
- Managed participant recruitment processes, enhancing enrollment strategies and outreach efforts.
- Developed and maintained study documentation, ensuring accuracy and consistency in data collection.
- Facilitated communication between research teams, sponsors, and participants to streamline project workflows.
Education
No Degree - Nursing
Chattanooga State University
Chattanooga, TN05-2027
Skills
- Medical terminology
- Specimens collection and processing
- Patient care
- Medication administration
- Electronic health records
- Vital sign monitoring
- Sterilization techniques
- Basic life support
- Verbal and written communication
- Patient education
- EMR / EHR
- Conflict resolution
Certification
- CCMA - Certified Clinical Medical Assistant
Languages
English
Full Professional
Timeline
Certified Medical Assistant
Vascular Surgical Associates
10.2021 - 01.2025
Lead Certified Medical Assistant
Advanced Urology
07.2020 - 10.2020
Certified Medical Assistant
Atlanta Gastroenterology Associates LLC
07.2018 - 07.2020
Pediatric Tumor Register
Children's Healthcare of Atlanta at Egleston
07.2015 - 07.2020
Clinical Research Coordinator
Childrens Healthcare of Atlanta
06.2010 - 06.2015
No Degree - Nursing
Chattanooga State University
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