Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Check-in patients for appointments.
Easily communicate delays to patient and families.
Constant communication with nursing staff.
Handle customer inquiries and suggestions courteously and professionally.
Always demonstrate courteous and professionalism with patients and staff.
Constant remote monitor for patients.
Observe and document behavior changes in epic.
Constant communication with nursing staff.
Promoted a positive experience for patient and families.
Constant observation for patient.
Reported changes in patients condition.
Assisted patient as needed.
Promoted a positive experience for patient and families.
Constant observation for patient.
Reported changes in patients condition.
Assisted patient as needed.
Promoted a positive experience for patient and families.
Created a nurturing environment for children.
Encouraged children to learn and grow.
Developed trusting relationship's with families.
Prepared children for transition process.