Carmen Gay-Molina
Atlanta
Summary
Experienced teller with a strong background in cash handling, member service, and daily banking operations. Known for maintaining accuracy in a fast paced environment while providing positive and efficient member experiences. Strong communication and problem solving skills have allowed me to build trust with members and take on additional responsibilities within the branch. Eager to continue growing within Delta Community Credit Union and take the next step into an HMSA role.
Overview
6
6
years of professional experience
Work History
Teller
Delta Community Credit Union
Atlanta, GA
01.2026 - Current
- Processed member transactions with accuracy and efficiency, enhancing customer satisfaction.
- Assisted members in account inquiries, providing timely and detailed responses to enhance service quality.
- Assessed member requirements to provide tailored product and service recommendations.
- Managed cash drawer, ensuring precise reconciliation and adherence to security protocols.
- Facilitated trainee shadowing sessions to provide insights into standard operational practices.
- Assisted in managing vault security by holding a key to the key box. Supported alarm testing and code changes to enhance safety protocols.
Bookkeeper
Goyo Taxes, Insurance, Y Mas
Albertville, AL
02.2020 - 04.2026
- Oversaw client bookkeeping operations utilizing Excel software.
- Prepared income statements and evaluated financial data to ensure accurate tax reporting.
- Identified and categorized income sources while structuring documentation for accurate financial reporting.
- Oversaw meticulous record-keeping to ensure accuracy and compliance.
Automotive Window Tinter
The Tint Shop
Scottsboro, AL
08.2023 - 10.2025
- Installed window film on various vehicle types, ensuring durability and aesthetic appeal.
- Met strict monthly quotas with high precision and consistency.
- Applied exceptional attention to detail throughout installation process.
- Demonstrated accountability and time management in a performance-driven environment.
- Achieved consistent quality results by accurately measuring and cutting tint film to fit various vehicle windows.
Head Hostess
Sakura Japanese Restaurant
Guntersville, AL
01.2020 - 08.2023
- Managed front-of-house operations, ensuring seamless guest experiences and timely table turnovers.
- Trained junior host staff on customer service standards and reservation systems.
- Coordinated seating arrangements to optimize efficiency during peak dining hours.
Education
High School Diploma -
Albertville High School
Albertville, AL05-2021
Bachelor of Science - Business: Finance
Jacksonville State University
Jacksonville, AL08-2025
High School Diploma -
Albertville High School
Albertville, AL05-2021
Skills
- Certified in Microsoft Office applications
- Goal-oriented focus
- Basic QuickBooks knowledge
- Exceptional customer service and communication skills
- Strong attention to detail and organizational skills
- Effective conflict resolution
- Conversational Spanish
- Professionalism and courtesy
Interests
In my free time, I enjoy reading books and articles focused on investment strategies and personal finance I follow financial news and trends in the stock market with a particular interest in long-term investing I also have a deep appreciation for literature, which helps me think critically and communicate clearly
Timeline
Teller
Delta Community Credit Union
01.2026 - Current
Automotive Window Tinter
The Tint Shop
08.2023 - 10.2025
Bookkeeper
Goyo Taxes, Insurance, Y Mas
02.2020 - 04.2026
Head Hostess
Sakura Japanese Restaurant
01.2020 - 08.2023
High School Diploma -
Albertville High School
Bachelor of Science - Business: Finance
Jacksonville State University
High School Diploma -
Albertville High School