Carmesia Harris

Gainesville

Summary

Experienced customer service and security professional with leadership experience in retail management, banking, and security services. Skilled in customer relations, team leadership, cash handling, problem-solving, and maintaining professional environments.

Experienced with customer service and transaction processing. Uses effective communication and problem-solving skills to address client needs. Track record of accuracy in cash handling and fostering positive customer interactions.

Overview

years of professional experience

Certification

Work History

Customer Service / Bank Teller

Bank of America

01.2025 - Current

Assisted customers with banking transactions and account services.
Handled cash transactions accurately and efficiently.
Provided excellent customer support and resolved account inquiries.
Maintained confidentiality and compliance with banking policies.

Walden Security

01.2024 - 01.2025

Monitored and secured assigned locations.
Maintained safety procedures and incident reporting.
Provided professional customer assistance and conflict resolution.
Conducted routine patrols and ensured compliance with security protocols.

Assistant Manager

Old Navy

01.2018 - 01.2024

Managed daily store operations and assisted with team supervision.
Delivered excellent customer service and resolved customer concerns.
Assisted with scheduling, inventory management, and sales goals.
Trained and supported new employees.

Education

Associate of Science - Premed Biology

Georgia State University

Atlanta, GA

05.2027

Skills

Customer Service
Cash Handling
Team Leadership
Conflict Resolution
Communication Skills
Security Procedures
Problem-Solving
Time Management

Computer skills
Strong work ethic
Customer service
Critical thinking
Teamwork and collaboration
Effective multitasking
Problem-solving