Carmine Raimondi
St. Marys
Summary
Dynamic Client Service Representative with a proven track record at Raimondi Consulting, excelling in customer support and effective problem-solving. Skilled in payment processing and fostering client satisfaction through proactive communication. Recognized for implementing feedback mechanisms that enhanced service quality, ensuring a superior client experience. Lifeguard certified, committed to safety and teamwork.
Overview
2026
2026
years of professional experience
Work History
Client Service Representative
Raimondi Consulting
2023 - Current
- Assisted clients with inquiries, ensuring timely and accurate responses to enhance satisfaction.
- Managed client accounts, maintaining detailed records for streamlined communication and service delivery.
- Collaborated with team members to resolve issues, fostering a cooperative environment focused on client needs.
- Implemented feedback mechanisms to identify areas for service improvement and enhance client experience.
Sales Associate and Cashier
Broudy's Liquor
2021 - 2022
- Assisted customers with product selection and provided knowledgeable recommendations.
- Processed transactions accurately using point-of-sale systems.
- Maintained organized merchandise displays to enhance customer experience.
- Conducted inventory checks to ensure stock availability and accuracy.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Lifeguard
South Hampton Amenities Center
2019 - 2021
- Monitored swimming areas to ensure guest safety and adherence to facility regulations.
- Responded promptly to emergencies, providing first aid and CPR as needed.
- Conducted routine safety inspections of pool equipment and facilities for optimal operation.
- Assisted in implementing safety protocols, contributing to a secure environment for patrons.
- Trained new lifeguards on safety procedures, fostering a knowledgeable and efficient team environment.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Education
Bachelor of Arts - Political Science
Pennsylvania State University
University Park, PA08-2025
Skills
- Customer support
- Payment processing
- Customer focus
- Call center experience
- Strong communicator
- Effective problem-solver
Accomplishments
Life Scout and member of the Order of the Arrow in the Boy Scouts of America
Timeline
Client Service Representative
Raimondi Consulting
2023 - Current
Sales Associate and Cashier
Broudy's Liquor
2021 - 2022
Lifeguard
South Hampton Amenities Center
2019 - 2021
Bachelor of Arts - Political Science
Pennsylvania State University