Carol JACKSON
HEPHZIBAH
Summary
For the past twenty years I have worked in security and whether I was in my current position as Scale Supervisor, Site Captain, a Desk Sergeant, a Scaler, a Shipper, or on foot or vehicle patrol, I give all. I believe in attention to detail and getting it right the first time. Known for reliability, strong communication, and fostering productive work environment.
Overview
12
12
years of professional experience
Work History
Scale Supervisor
St Moritz Security
10.2020 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
Owner/Operator Truck Driver
C. D. Jackson Trucking, LLC
09.2021 - 09.2023
- Completed on-time deliveries
- Delivered packages to US Post Offices in Georgia and South Carolina areas.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Managed customer inquiries and complaints in polite and professional manner
- Managed day-to-day business operations
- Operated with safety and skill to avoid accidents and delays.
- Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
- Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.
School Bus Driver
Richmond County Transportation Department
08.2018 - 10.2020
- Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Transported passengers safely along prescribed routes according to tight schedules.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Maintained [State] driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
- Executed proper and timely loading and unloading of passengers.
Log Scaler
St Moritz Security
07.2013 - 10.2020
- Inspected logs to ascertain characteristics or defects such as water damage, splits, knots, broken ends, rotten areas, twists and curves.
- Communicated with coworkers by using hand signals to direct log movement.
- Estimated and deducted volume of waste wood from total volume to record volume by grade in tally books.
- Evaluated log characteristics to determine grades.
- Promoted proper and safe spreading of logs for scaling, loading of log deck and unloading and loading of trucks.
- Skilled at working independently and collaboratively in a team environment.
Education
High School Diploma -
Vanguard High School
05.1980
Skills
- Planning Abilities
- Customer Experience
- Safety Compliance
- Paperwork Coordination
- Goal oriented
- Training and mentoring
- Employee motivation
- Decision-making
Skills
- GPS and Route Planning
- DOT Requirements
Timeline
Owner/Operator Truck Driver
C. D. Jackson Trucking, LLC
09.2021 - 09.2023
Scale Supervisor
St Moritz Security
10.2020 - Current
School Bus Driver
Richmond County Transportation Department
08.2018 - 10.2020
Log Scaler
St Moritz Security
07.2013 - 10.2020
High School Diploma -
Vanguard High School