Carol Johnson
Covington
Overview
20
20
years of professional experience
Work History
Administrative Assistant
Contract Packaging
02.2004 - 02.2024
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.Executed record filing system to improve document organization and management.
- Managed filing system, entered data and completed other clerical tasks.
- Created and maintained databases to track and record customer data.
- Organized and detail-oriented with a strong work ethic.
Shipping and Receiving Clerk
Contract Packaging
02.2004 - 02.2024
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Spearheaded initiatives aimed at reducing lead times for outbound shipments using data-driven insights into carrier performance and transit times.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Expedited delivery times by collaborating closely with carriers to schedule timely pickups and drop-offs for shipments.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
Quality Control Inspector
Contract Packaging
02.2004 - 02.2024
- Conducted comprehensive training sessions for new inspectors, enhancing their understanding of company quality standards and best practices.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Performed root cause analysis to identify and resolve defects, improving quality standards.
- Assisted in developing inspection and testing protocols.
- Investigated customer complaints related to product quality, working closely with manufacturing teams to resolve concerns swiftly.
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Sampled products to verify compliance with standards
Skills
- Spreadsheet development
- Microsoft Office Suite
- Data organization
- Data Entry
Timeline
Administrative Assistant
Contract Packaging
02.2004 - 02.2024
Shipping and Receiving Clerk
Contract Packaging
02.2004 - 02.2024
Quality Control Inspector
Contract Packaging
02.2004 - 02.2024
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