Carol Watson
Riverdale
Summary
Organized and dependable professional skilled at managing multiple priorities with a positive, solution-focused mindset. Known for identifying challenges early and driving effective solutions. Team-oriented, adaptable, and committed to success in fast-paced environments.
Proficient Lead Coordinator adept at managing supply chain and managing projects with an efficient, hardworking approach. Knowledgeable about documentation, reporting, and planning. Eager to take on new professional challenges by leveraging extensive expertise and over 20 years of customer service experience.
Overview
12
12
years of professional experience
Work History
Pack Lead Coordinator
DHL Supply Chain
10.2018 - 04.2025
- Delegated daily tasks to ensure workload distribution among team members.
- Conducted thorough quality assurance checks on completed projects before delivery, ensuring client satisfaction and minimizing revisions required later on.
- Developed internal requirements and standards to minimize regulatory risks and liability across programs.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Verifying the quantity and quality of received merchandise
- Unpacking and inspecting items for damage or defects
- Organizing and arranging products on shelves and in storage areas.
- Maintaining a clean and organized workspace to ensure safety
- Collaborate with team members
E-commerce Fulfillment Specialist
DHL Supply Chain
10.2018 - 08.2019
- Picked and packed order items.
- Pulled orders quickly to maintain demanding productivity goals.
- Printed labels, packaged boxes, and loaded into outbound conveyor belt.
- Picked and Packed Bridal and Celebrity special orders.
Assistant Manager
Sears Holdings Company
07.2013 - 01.2018
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
Education
High School Diploma -
Henry McNeal Turner High School
08.1988
Skills
- Management/Leadership
- Multitasking Abilities
- Strong team-building skills with a keen attention to detail
- Attention to details
- Computer Skills
- Safety Procedures
- Problem Solving Skills
- Effective Time management skills
- Flexibility and adaptability
Timeline
Pack Lead Coordinator
DHL Supply Chain
10.2018 - 04.2025
E-commerce Fulfillment Specialist
DHL Supply Chain
10.2018 - 08.2019
Assistant Manager
Sears Holdings Company
07.2013 - 01.2018
High School Diploma -
Henry McNeal Turner High School
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