CAROLINA RODRIGUEZ
ATLANTA
Summary
Detail-oriented operations professional fluent in English and Spanish with experience coordinating medical record requests, managing high-volume documentation, and communicating with healthcare providers, insurance companies, and clients. Skilled in maintaining accurate records, handling confidential information, and ensuring timely completion of documentation requests. Recognized for strong organizational skills, attention to detail, and the ability to manage multiple priorities in fast-paced environments.
Overview
1
1
year of professional experience
Work History
Legal Assistant
Gillani Law
Tucker, Georgia
01.2026 - Current
- Coordinate medical record and billing requests by communicating with healthcare providers, insurance companies, and clients to obtain required documentation.
- Prepare demand packages by organizing medical records, bills, liens, and supporting case documents for attorney review.
- Open and manage insurance claims while maintaining accurate electronic case files throughout the litigation process.
- Monitor case progress, prioritize deadlines, and manage a high-volume caseload to ensure timely completion of tasks.
- Draft correspondence and communicate professionally with clients, adjusters, medical offices, and opposing parties regarding case updates and documentation.
- Maintain confidential client information while providing organized, detail-oriented support to attorneys and the legal team.
Front Desk Receptionist
Thrive Ortho and Spine
05.2025 - 03.2026
- Coordinated the transmission of medical records, billing records, and supporting documentation to law firms while ensuring accuracy and timely delivery.
- Maintained accurate patient records and verified documentation prior to releasing records to requesting parties.
- Communicated with patients, providers, and legal offices regarding documentation requests and appointment-related inquiries.
- Translated medical forms and office information for Spanish-speaking patients, improving communication and patient experience.
- Scheduled patient appointments, verified demographic and insurance information, and maintained accurate electronic records.
Education
High School Diploma -
Lithia Springs High School
Lithia Springs12-2024
Paralegal Certificate -
Ashworth College
Norcross, GA10-2025
Skills
- Medical Records Management
- Case Management
- Provider Communication
- Case Management Software
- Legal Document Management
- SmartAdvocate
- Microsoft Office Suite
- Bilingual (English & Spanish)
Timeline
Legal Assistant
Gillani Law
01.2026 - Current
Front Desk Receptionist
Thrive Ortho and Spine
05.2025 - 03.2026
Paralegal Certificate -
Ashworth College
High School Diploma -
Lithia Springs High School